Service Account Coordinator

Alphabe Insight Inc; Kansas City (MO); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Job summary

NextShining. is seeking a Service Account Coordinator in Kansas City, MO to coordinate between clients, internal teams and service operations.

You will manage client accounts, track requests, maintain accurate information, communicate updates, and ensure that client needs are addressed professionally and efficiently in a fast-paced environment. The ideal candidate is organized, dependable, detail-oriented, and capable of balancing multiple priorities while delivering high-quality service and

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Coordinate day-to-day activities for assigned client accounts.
• Serve as a professional contact for clients regarding service requests.
• Track requests, appointments, documentation, and follow-ups.
• Communicate updates with internal departments to address client needs.
• Maintain accurate and organized account records.
• Provide scheduling and administrative account support.
• Follow up on outstanding requests and resolve service concerns.
• Provide clients with timely updates on accounts and services.
• Identify opportunities to improve account organization and customer satisfaction.
• Support reporting, documentation, and other operational tasks.

Skills

Communication skills

Organization

Detail-oriented

Time management

Customer-focused

Tools

Excel

Job description

• Compensation: USD 49,000 - USD 54,000 - yearly

Company Description

NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.

Job Description

As a Service Account Coordinator, you will serve as an important point of coordination between clients, internal teams, and service operations.

You will help manage client accounts, organize service requests, maintain accurate information, communicate updates, and ensure that client needs are addressed professionally and efficiently.

The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced professional environment.

Responsibilities

• Coordinate day-to-day activities related to assigned client accounts.
• Serve as a professional point of contact for clients regarding service requests and account updates.
• Track service requests, appointments, documentation, and follow-up activities.
• Communicate effectively with internal departments to ensure client needs are addressed.
• Maintain accurate and organized account records.
• Assist with scheduling, coordination, and administrative account support.
• Follow up on outstanding requests and help resolve service-related concerns.
• Provide clients with timely updates regarding their accounts and services.
• Identify opportunities to improve account organization and customer satisfaction.
• Support the team with reporting, documentation, and other operational responsibilities.
• Maintain professionalism and confidentiality when handling client and company information.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Professional and customer-focused communication style.
• Comfortable working independently and collaborating with a team.
• Strong problem-solving and critical-thinking skills.
• Ability to learn new systems, tools, and processes quickly.
• Basic proficiency with computers, email, spreadsheets, and business software.
• Reliable, adaptable, and committed to delivering high-quality work.

Additional Information

• Competitive salary of $49,000 - $54,000 per year
• Professional growth opportunities
• Opportunities to develop valuable account management and coordination skills
• Supportive and collaborative work environment
• Career development within a growing organization
• Opportunity to work directly with clients and develop strong professional relationships
• Meaningful responsibilities with room to expand your role as the company grows

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