Servers - Clubhouse/Grill Room

Priority Dispatch Corp.; Naples (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Heritage Bay Golf & Country Club is seeking a Restaurant Server to deliver attentive dining service in a fast-paced resort setting. You will present menus, suggest pairings, and ensure guests have an exceptional experience.

The role requires maintaining sanitation standards, handling payments, and coordinating with kitchen and bar staff to ensure timely service. Flexibility for evenings, weekends, and outdoor work is expected.

Qualifications

• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.

Responsibilities

• Prepares dining area for service and maintains table settings.
• Serves food and beverages and describes menu and specials.
• Ensures guest satisfaction and handles special requests and dietary needs.

Skills

Customer service

Food safety

Alcohol service

Job description

POSITION SUMMARYThe purpose of this position is to interact with our guests and ensure they have a great experience when dining at the resort. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to, the following:Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.Protects the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.Helps patrons select food and beverages by presenting the menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.Keeps kitchen staff informed by noting timing of meal progression.Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.Responds to additional patron requirements by inquiring about needs; observing dining process.Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.Obtains member settlement by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.Understanding and acknowledge all Heritage Bay Golf & Country Club's policies and procedures.Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.Performs other appropriate duties as assigned by the Food & Beverage Manager, Lead Captain, or Bar Manager, including opening and closing duties.Professional presentation, a well-groomed appearance, and wearing the proper uniform are essential parts of the job responsibilities.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Will be expected, and relied upon, to cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, holiday’s, long late, and early start times.Minimum Qualifications (Knowledge, Skills, and Abilities)Licenses and Special RequirementsFood safety certification.Of legal age to serve alcoholic beverages.Alcoholic beverage certification.Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Required to stand for extended periods of time, lift heavy objects on a regular basis, move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight. Requires fine motor skills and hand-eye coordination.NOTEThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.