Server (Weekend Availability Required)

Anna's House; Lansing (MI); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Daytime hours

Employee discounts

Supportive team

Vibrant atmosphere

Growth opportunities

Earning potential

Job summary

Anna's House is looking for friendly Servers to join our daytime dining team. You will greet guests, present menus, take orders, and ensure a memorable breakfast and lunch experience in a lively, daytime setting.

We value hospitality, reliability, and a positive attitude as you work with a collaborative front-of-house team to deliver outstanding service in a fast-paced environment.

Qualifications

• Hospitality-focused role requiring friendly, guest-first service.
• Experience as a server is preferred to deliver standout service.
• Comfortable with early morning breakfast shifts and fast pace.

Responsibilities

• Greet guests warmly and guide them to a welcoming table.
• Present menus, offer recommendations and answer questions.
• Take accurate food and beverage orders with dietary considerations.
• Deliver orders promptly and check guest satisfaction.
• Manage tables efficiently, pre-buss and reset as needed.
• Process payments accurately and thank guests for visiting.
• Collaborate with kitchen, hosts, bussers and servers for smooth service.
• Maintain clean, organized dining areas and uphold standards.

Skills

Service passion

Experience preferred

Communication skills

Attention to detail

Team player

Reliability

Problem solving

Positive attitude

Job description

Are you a morning person with a knack for making people smile? Do you love the energy of a bustling restaurant and thrive on creating memorable dining experiences? Anna's House, Michigan’s beloved destination for delicious breakfast and lunch, is searching for enthusiastic and personable Servers to join our front-of-house family!

At Anna's House, we believe that "saving the world from an ordinary breakfast" starts with a warm welcome and exceptional service. If you're passionate about hospitality, enjoy working in a lively, daytime environment, and love making genuine connections with guests, then you belong with us!

What You'll Do:

• Be a Guest Ambassador: Greet every guest with a genuine smile and a welcoming attitude, making them feel right at home from the moment they walk in.
• Guide & Delight: Present our delicious main and feature menus, offering thoughtful recommendations and answering questions with expertise. You'll help guests discover their new favorite dishes!
• Take Orders with Precision: Accurately take food and drink orders, ensuring all dietary restrictions and special requests are clearly communicated to the kitchen.
• Deliver Excellence: Serve food and beverages promptly and gracefully, checking in with guests to ensure their satisfaction throughout their meal.
• Master the Flow: Manage your tables efficiently, pre-bussing and resetting tables swiftly to maintain a smooth dining room flow.
• Handle Transactions: Process payments accurately and efficiently, thanking guests warmly for their visit.
• Team Player: Collaborate seamlessly with the kitchen team, host staff, bussers, and fellow servers to ensure a harmonious and efficient service.
• Uphold Our Standards: Maintain a clean and organized dining area, upholding Anna's House's high standards of cleanliness and presentation.

What You Bring:

• Service Passion: A genuine love for hospitality and a desire to provide outstanding customer service.
• Experience Preferred: Previous experience as a server in a restaurant setting is needed to provide the fun and extraordinary service we are known for!
• Communication Skills: Excellent verbal communication skills and a friendly, approachable demeanor.
• Attention to Detail: A keen eye for cleanliness, accuracy, and guest needs.
• Team Player: Ability to work effectively and positively in a fast-paced, team-oriented environment.
• Reliability: Punctual, dependable, and comfortable with early morning shifts (our breakfast service starts bright and early!).
• Problem Solver: Ability to handle guest feedback professionally and efficiently, turning challenges into positive experiences.
• Positive Attitude: An enthusiastic and proactive approach to your work and interactions.

Why Join Anna's House?

• Daytime Hours: Enjoy a fantastic work-life balance with no late-night shifts!
• Earning Potential: Opportunities to earn great tips in a high-volume, popular restaurant.
• Vibrant Atmosphere: Work in a lively and welcoming environment where every day is exciting.
• Supportive Team: Be part of a close-knit and friendly team that feels like family.
• Growth Opportunities: Potential for growth and development within our company for dedicated individuals.
• Delicious Perks: Enjoy employee discounts on food!

If you're a people person with a passion for hospitality and ready to bring sunshine to our guests' mornings and afternoons, we'd love to meet you!