Host(ess) (Weekend Availability Required)

Anna's House; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly wage

Staff meals/discounts

Early morning shifts

Supportive team environment

Opportunities to learn and grow

Job summary

Anna's House in Michigan is seeking a friendly Host(ess) for weekend availability to create a welcoming first impression and smooth dining room flow. You will be the inviting face that starts guests' experience with warmth and efficiency.

You will greet guests, manage seating, answer questions, and support servers, bussers, and management in a lively breakfast/brunch environment.

Qualifications

• An exceptionally friendly and outgoing personality.
• Strong communication skills; clear, polite interactions.
• Excellent organizational abilities to manage a busy door.
• Professional and polished appearance.
• Punctual and reliable for early shifts.
• Physical stamina to stand and move for extended periods.
• Willingness to learn and train for the role.
• Team player mindset and positive attitude.

Responsibilities

• Greet guests with a genuine smile, making them feel welcome.
• Manage seating chart and waitlist, balance sections, set expectations.
• Answer phones, refill beverages, share menu hours and specials.
• Keep host stand and entryway clean, inviting, organized.
• Escort guests to tables, present menus, start their dining experience.
• Address guest inquiries with courteous, helpful responses.
• Assist bussers with light clearing and setup as needed.
• Communicate proactively with servers/management about flow.

Skills

Friendly personality

Strong communication

Excellent organizational

Professional appearance

Punctuality and reliability

Physical stamina

Team player mindset

Customer service

Job description

Host(ess) (Weekend Availability Required)

Job Description

Are you a natural people person with a warm smile and a knack for making everyone feel welcome? Do you love starting your day with positive energy and being the first friendly face our guests see?

Anna’s House is a Michigan favorite destination for a fantastic breakfast and brunch! We're known for our delicious and inclusive menu and, more importantly, for the cheerful and inviting atmosphere we create for every guest.

We believe the perfect dining experience begins the moment someone walks through our door, and that's where you come in! We're seeking a charming and efficient Host(ess) to be the welcoming heart of our restaurant. If you're organized, friendly, and thrive in a lively environment, this is your chance to shine!

What You'll Do (and make a lasting impression!):

As our Host(ess), you are the director of first impressions and the orchestrator of our dining room flow. Your responsibilities will include:

• The Warm Welcome: Greeting every guest with a genuine smile and enthusiastic welcome, making them feel instantly comfortable and valued.
• Seating with Strategy: Managing our seating chart and waitlist efficiently, ensuring guests are seated promptly at appropriate tables, balancing server sections, and managing guest expectations during busy periods.
• A Helping Hand: Answering phones, filling beverage glasses when requested, and providing accurate information about our menu, hours, and specials.
• Maintaining the Vibe: Keeping the host stand, waiting area, and entryway clean, organized, and inviting.
• Guiding the Journey: Escorting guests to their tables, presenting menus, and often offering a pleasant start to their dining experience.
• Guest Liaison: Politely addressing guest inquiries, offering directions, and handling minor concerns with grace and a solution-oriented approach.
• Team Support: Assisting bussers with light table clearing or setting as needed, helping maintain overall dining room readiness.
• Anticipating Needs: Observing the dining room and proactively communicating with servers and management regarding table availability and guest flow.

Requirements

• An exceptionally friendly and outgoing personality! You genuinely enjoy interacting with people.
• Strong communication skills: You're clear, polite, and confident in your interactions.
• Excellent organizational abilities: You can manage a busy door and multiple tasks with ease.
• Professional and polished appearance.
• Ability to remain calm and composed under pressure during peak breakfast and brunch rushes.
• Punctuality and reliability: You're an early riser and always on time for your shifts.
• Physical stamina: You're comfortable standing and moving for extended periods.
• Previous experience in a host/hostess role is a plus, but not required! We are happy to train enthusiastic individuals with the right attitude.
• A positive attitude and a true team player mindset!

Why You'll Love Working with Us:

• Be the face of a beloved local breakfast spot! Your positive energy sets the tone for everyone's day.
• Consistent early morning/daytime shifts: Get your workday done and enjoy your evenings!
• Competitive hourly wage and delicious staff meals/discounts on our amazing menu.
• Work in a supportive, energetic, and positive team environment.
• Opportunities to learn and grow within the restaurant industry.
• Directly contribute to creating happy experiences for our guests every single day.

Ready to bring your welcoming spirit and bright smile to our team?