Server (tipped)

Donohoe; Reston, Northern (VA, KY); Hybrid; USD 14,000 - 21,000; Full time

Benefits offered by this job

Daily pay access

Hotel room discounts

Health, dental, vision insurance

Paid time off

Job summary

AC Hotel Reston / Residence Inn Reston in Reston, VA, is hiring servers (tipped). You’ll take orders, serve meals and beverages, and assist guests across two properties opened in 2025. This role offers a tipped hourly wage with tips and a comprehensive benefits package.

Join a team delivering hospitality at a dual-property environment with a Rooftop Bar, meeting spaces, pool, and fitness center. Shift flexibility and excellent guest service are essential.

Qualifications

• Previous serving experience preferred.
• Ability to stand/walk for long periods is required.
• Excellent communication and multitasking in a fast-paced setting.

Responsibilities

• Take orders and serve food and drinks to guests.
• Input orders into the POS system accurately.
• Greet guests and respond to requests promptly.
• Merchandise menu items and upsell where appropriate.
• Follow alcohol awareness procedures to prevent intoxication.
• Maintain table cleanliness and replenish supplies as needed.
• Present checks and handle payments or exchanges.

Skills

Stand/walk long periods

Clear communication

Multitasking in fast-paced env

Organization & time management

Job description

AC Hotel Reston / Residence Inn Reston
1975 Opportunity Way
Reston, VA 20190, USA

Description

We're seeking Servers (tipped)for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us! Our new hotel, the AC Hotel & Residence Inn Reston, conveniently located at the Reston Town Center Metrorail Station, opened in January 2025 with 267 rooms, including a Rooftop Bar and a full-service restaurant serving breakfast and dinner. The hotel is equipped with over 10,000 square feet of meeting space, an indoor heated pool, and a state-of-the-art fitness center to leave a lasting impression on our clients. You will work with our talented team to deliver exceptional events.
As a server, you are responsible for taking orders, serving food and drinks, and fulfilling guest requests.

Server (tipped)

Salary Range: $10 +tips - $10 +tips per hour

Position Summary

Responsible for taking orders, serving food and drinks, and fulfilling requests by guests.

Essential Functions

• Answer questions about food and drinks, including their ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner and within the time limit specified by outlet standards.
• Take drink orders at guest greeting, deliver beverages, and offer appetizers.
• Merchandise menu items, such as appetizers, entrees, and desserts.
• Input orders into the POS system.
• Knowledge of hotel services.
• Follow alcohol awareness procedures for preventing intoxication of guests.
• Attend to guests' needs when delivering food and check back to ensure guest satisfaction.
• Garnish plates as specified by the menu standards.
• Maintain the table by checking drink levels, removing clutter, and providing extra napkins if necessary.
• Total bill and present check upon removal of the last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep the station clean.
• Keep the immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station-side work.
• Follow all food sanitation regulations, including but not limited to personal hygiene, food safety, and area cleanliness. Report any infractions to supervisor or manager immediately.
• Follow cash-handling and/or check-control procedures, including but not limited to coupons or complimentary item service.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 24 hours a day, 7 days a week. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.

Skills and Abilities

• Ability to stand and walk for a long period of time.
• Ability to carry and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leave of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.