Overview
As a Server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests. This role is eligible to earn tips.
Responsibilities
- Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
- Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts
- Suggests and up-sells appropriate beverage, cocktail and food items
- Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills
- Understands and follows all state laws and company policies for beverage service
- Handles difficult situations effectively. Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
- Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required
- Provides prompt customer turn-around by assisting with clearing and setting of tables
- Other duties as assigned
Qualifications
- Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
- Prior experience as a server required
- Must be able to communicate clearly and professionally with guests, coworkers and supervisors
- Must have positive attitude while performing tasks
- Must be able to work in a fast-paced environment, and stand for long periods of time
- Passion for providing exceptional service to guests and team members
- Proven job reliability, diligence, dedication, and attention to detail
- Teamwork and collaboration
Benefits
- Medical and Dental insurance
- Supplemental insurance plans (ex. Vision, Life, etc…)
- Paid Time Off
- 401(k) retirement plan with company match
- Bereavement Leave
- Jury Duty Pay
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Tuition ReimbursementResort Accommodations Discount
- And more!
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.