Server - The Retreat

The Gathering Spot; Atlanta (GA); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Uniforms provided

Complimentary staff meals during shift

Growth opportunities

Job summary

The Retreat, located atop The Gathering Spot, seeks a polished Server to deliver refined dining experiences for our private club members and guests. You will guide menu selections, take accurate orders, and collaborate with kitchen and bar teams to ensure flawless service in a fast-paced, elegant setting.

Ideal candidates bring at least 2 years in upscale dining or private club service, strong etiquette, and the ability to work evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of upscale dining or private club service experience preferred.
• Strong knowledge of fine dining service etiquette, wine, and cocktail pairings.
• Professional appearance and polished communication skills.
• Must be able to work evenings, weekends, and holidays as required.
• Ability to remain calm, poised, and attentive in a fast-paced, high-profile environment.
• POS and restaurant software experience (Toast, Aloha, or similar) a plus.
• Must be 21+ years old (due to alcohol service).

Responsibilities

• Greet members and guests with a warm, professional demeanor.
• Guide guests through menu selections, including food, wine, and specialty cocktails, with expert knowledge and recommendations.
• Accurately take and enter orders into POS system.
• Deliver food and beverages promptly and correctly; anticipate guest needs throughout service.
• Maintain table cleanliness and reset areas for next guests with efficiency and elegance.
• Manage multiple tables in a high-end, fast-paced environment without sacrificing attention to detail.
• Ensure all dietary needs, allergies, and preferences are communicated and accommodated properly.
• Collaborate closely with the kitchen, bar, and management to ensure seamless service.
• Uphold club policies regarding member privacy, conduct, and confidentiality.
• Assist in special events, private functions, and VIP service as needed.

Skills

Upscale dining

Wine knowledge

Cocktail knowledge

Professional appearance

Strong communication

POS experience

Team collaboration

Tools

Toast

Aloha POS

Job description

Nestled above the heart of Atlanta, The Retreat, our exclusive private membership rooftop club offers an elevated experience in dining, ambiance, and hospitality. Designed for an elite clientele, the club blends refined social interaction with premier service in a chic, high-altitude setting. We are seeking polished, professional, and service-driven individuals to join our team.

The Server plays a vital role in delivering a refined and personalized dining experience for our members and guests. As a front-line ambassador of our club, the Server must maintain the highest level of service, discretion, and professionalism while ensuring every interaction reflects the club’s brand of excellence.

Key Responsibilities:

• Greet members and guests with a warm, professional demeanor.

• Guide guests through menu selections, including food, wine, and specialty cocktails, with expert knowledge and recommendations.

• Accurately take and enter orders into POS system.

• Deliver food and beverages promptly and correctly; anticipate guest needs throughout service.

• Maintain table cleanliness and reset areas for next guests with efficiency and elegance.

• Manage multiple tables in a high-end, fast-paced environment without sacrificing attention to detail.

• Ensure all dietary needs, allergies, and preferences are communicated and accommodated properly.

• Collaborate closely with the kitchen, bar, and management to ensure seamless service.

• Uphold club policies regarding member privacy, conduct, and confidentiality.

• Assist in special events, private functions, and VIP service as needed.

Qualifications:

• Minimum 2 years of upscale dining or private club service experience preferred.

• Strong knowledge of fine dining service etiquette, wine, and cocktail pairings.

• Professional appearance and polished communication skills.

• Must be able to work evenings, weekends, and holidays as required.

• Ability to remain calm, poised, and attentive in a fast-paced, high-profile environment.

• POS and restaurant software experience (Toast, Aloha, or similar) a plus.

• Must be 21+ years old (due to alcohol service).

Physical Requirements:

• Ability to stand, walk, bend, and lift (up to 25 lbs) for extended periods.

• Must be comfortable working in both indoor and outdoor rooftop settings in varying weather.

Perks & Benefits:

• Competitive hourly pay + gratuities

• Uniforms provided

• Complimentary staff meals during shifts

• Employee appreciation programs and growth opportunities within the club