Server - Palm Tree Club KC

Xfinity Live!; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

A popular entertainment venue in Kansas City is looking for a Server to greet guests, take orders, and ensure guest satisfaction. Ideal candidates should have at least a year of serving experience in a high-energy environment, be knowledgeable about beverages, and possess strong communication skills. This position requires standing for long periods and lifting items up to 50 pounds. Applicants must also hold an alcohol awareness certification and be prepared to work nights or weekends.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably nightclub environment.
• Reading and writing abilities for taking orders and completing paperwork.
• Basic math skills when handling cash and credit.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items to bar guests while promoting teamwork.
• Monitor guest behavior and alcohol consumption for safety.

Skills

Fluent English

Knowledge of liquor and beverage preparation

Good communication skills

Basic math skills

Education

Alcohol awareness certification

Food service permit or valid health/food handler card

Job description

MO Palm Tree Club
14 E 14th St
Kansas City, MO 64106, USA

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co‑workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well‑versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.