Server (Seasonal Part Time)

RiverPlace Hotel; Portland (OR); On-site; USD 21,000 - 34,000; Part time

Job summary

RiverPlace Hotel in Portland, OR is seeking a guest-focused server to deliver exceptional hospitality and accurate, timely service in a fast-paced restaurant. You will greet guests, take orders, handle payments via POS, and maintain knowledge of menu items including wine and beverages.

The role requires strong communication, multitasking, and a passion for crafting memorable experiences. Flexible scheduling, including evenings, weekends and holidays, is available.

Qualifications

• 1 year of experience in a similar or supportive role preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.
• Accurate bill calculation and proper handling of payments.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with initiative.
• Flexible schedule: evenings, weekends, and holidays.

Responsibilities

• Provide support and assistance to the team while keeping areas clean, dry and safe.
• Greet guests and promptly attend to tables.
• Receive and take guest orders, process in POS quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain knowledge of food, wine, and beverage menus.
• Ensure guests have an enjoyable experience and relay complaints to management.
• Open bottled wine for guests and perform wine service.
• Set up and break down stations and assist with bussing tables and to-go orders.
• Answer phones and assist with seating guests as needed.
• Attend all required trainings and meetings and maintain communication with staff.

Skills

Customer service

POS system

Multitasking

Attention to detail

Communication

Guest engagement

Alcohol awareness

Flexibility

Tools

POS system

Job description

Overview

Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Responsibilities

This is not an inclusice list of all responsibilities but here are some of the responsibilities:

• Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
• Perform sidework.
• Open bottled wine for guests (wine service).
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

*The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.