Seasonal AM/PM Server

Pacific City Operations, LLC; Huntington Beach (CA); On-site; USD 1,920,718 - 2,735,569; Part time

Job summary

Pacific City Operations, LLC is seeking a dedicated food service professional for their Huntington Beach location. This role involves assisting guests with menu selections, processing transactions, and maintaining cleanliness. Ideal candidates will have at least one year of food service experience, preferably in a hotel or resort setting, and knowledge of food and beverage preparation.

The position requires strong communication and interpersonal skills to ensure high guest satisfaction. Team members must comply with safety regulations and provide an exceptional dining experience.

Qualifications

• One year of food service experience, preferably in a hotel/resort environment.
• Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.
• Ability to learn and use POS computer systems used at the hotel.

Responsibilities

• Helps guests select food and beverages by presenting menu and answering questions.
• Processes guest payment transactions accurately and closes out tables.
• Maintains cleanliness of work areas and prepares dining room.
• Reports safety issues to managers and ensures compliance with safety standards.

Skills

Food service experience

Communication skills

Interpersonal skills

Food and beverage preparation knowledge

Education

Valid Food Handlers Card

RBS Certification or willingness to obtain

Tools

POS system

Job description

The hourly rate for this opportunity is $16.90 an hour.

What You Will Accomplish

• Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions.
• Enters orders into POS system and records guests' choices, special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Processes guest payment transactions accurately and closes out table; balances all payment methods with accuracy to sales report.
• Maintains the cleanliness of the work areas, keeps area stocked, and prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Follows all standard food handling, sanitation, TIPS and health department guidelines, wears non‑slip, oil‑resistant shoes, and follows all safety policies and procedures. Reports potential safety issues to managers whenever observed and takes immediate action to resolve them in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has the responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their manager. Maintains strict compliance with the hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
• Reporting to work as scheduled (on time and on a regular basis) is an essential function of the job; completes side work before, during and after shift.
• Provides guests with a high‑level dining experience while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.

What You Will Bring

• One year of food service experience, preferably in a hotel/resort environment.
• Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.
• Communication and interpersonal skills with a commitment to a high level of guest satisfaction.
• Great if you have a valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment.
• Ability to learn and use POS computer systems used at the hotel.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.