Server Repair Technician Level 3

Ultimate Staffing Services; Santa Clara (CA); On-site; USD 48,000 - 55,000; Full time

Job summary

Ultimate Staffing is partnering with a fast growing company in Santa Clara CA to hire several Tech 3 Level Server Repair Technicians for temp-to-hire roles, Monday to Friday 9:00 AM–5:30 PM with overtime. Responsibilities include advanced server repair, diagnostics, and documentation of actions.

The role requires strong server architecture knowledge, Linux familiarity, and the ability to read schematics; HS diploma or equivalent with server hardware certifications preferred.

Qualifications

• High school diploma or equivalent required; technical server certifications preferred.
• Experience troubleshooting servers using shop-floor tools, spreadsheets, email, and ticketing systems.
• Experience replacing hardware components and configuring servers.
• Strong problem-solving mindset and willingness to learn continuously.
• Good verbal and written communication for accurate documentation.

Responsibilities

• Inspect, test, and diagnose servers to identify hardware failures.
• Replace defective parts and advanced server components.
• Conduct server stress tests to validate performance.
• Document symptoms, diagnostics, tests, and part replacements in the shop-floor tool.
• Collaborate cross-functionally with MB repair teams, testing, QC, and whole-unit repair.
• Provide backup support for QC, inspection, and other teams.
• Maintain tracking and usage of parts consumption.
• Follow processes for system and parts management.

Skills

Server architecture

Linux commands

Diagnostics

Hardware repair

Schematics reading

Documentation

Cross-functional collaboration

Education

HS diploma

Server certifications

Job description

Salary: USD35 - USD40 per hour

Ultimate Staffing is partnering with a fast growing company in Santa Clara CA as we are looking to hire several Tech 3 Level Server Repair Technicians. These are temp to hire positions working Monday to Friday 9:00 AM to 5:30PM plus Overtime.

The Level 3 Server Repair Technician is responsible for advanced testing, troubleshooting, diagnosing, and repairing server hardware, including whole-unit systems and complex board-level issues. This role requires deeper technical competency than Levels 1–2, including Linux command-line familiarity, understanding of schematics, and the ability to contribute to process improvements.

Daily Responsibilities – 90%

• Inspect, test, and diagnose servers to identify hardware failures.
• Replace defective parts as needed, including advanced server components.
• Conduct and analyze server stress tests to validate system performance.
• Document all symptoms, diagnostics, test results, and part replacements in the shop-floor tool.
• Collaborate cross‑functionally with:
• Motherboard repair
• Motherboard testing
• QC
• Whole‑unit repair
• Inspections teams
• Provide backup support for QC, inspection, whole-unit repair, and motherboard testing.
• Maintain proper tracking and usage of parts consumption.
• Perform additional duties as assigned by leadership.
• Maintain and foster a positive, collaborative work environment.
• Work effectively with warehouse, shipping, receiving, and other internal teams.
• Follow established processes for system and parts management.

Required Skills & Technical Knowledge

• Strong understanding of server architecture and component functionality.
• Ability to assemble complete servers and verify operational readiness.
• Ability to run and interpret diagnostic tools and analyze error codes.
• Knowledge of basic networking architecture and common server error patterns.
• Familiarity with Linux commands and ability to use terminal tools.
• Understanding of the end‑to‑end server repair process, including whole‑unit repair.
• Ability to contribute insights for process improvement.
• Preferably able to read and interpret schematics and collaborate with MB repair teams.

Education & Experience

• High school diploma or equivalent; technical certifications in server hardware or architecture preferred.
• Experience troubleshooting and diagnosing servers, using shop‑floor tools, spreadsheets, email, and ticketing systems.
• Experience replacing hardware components and configuring servers.
• Industry preference: Previous experience in PC/server repair environments.
• Strong problem‑solving motivation and continuous learning mindset.
• Ability to troubleshoot complex errors and contribute advanced knowledge for diagnosis.
• Good verbal and written communication skills for accurate documentation.