Server Repair Engineering Technician 1

CSAT Solutions; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan with is

Paid Time Off (PTO)

Job summary

CSAT Solutions is hiring a Server Repair Engineering Technician 1 to support engineers in repairing AI server assemblies and related components. You will follow documented procedures, troubleshoot BIOS, drivers, and firmware, and verify repairs with diagnostics and logs.

The role requires an Associate degree or equivalent, 1+ year electronics repair experience, Linux/Ubuntu familiarity and strong English communication. We offer a warehouse environment, hands-on training, and a benefits package.

Qualifications

• Associate degree or equivalent coursework toward a B.S. in engineering preferred.
• 1+ year of electronics repair or related experience.
• Basic troubleshooting of computer hardware and server assemblies.
• Familiarity with Linux/Ubuntu environments.
• Ability to read schematics and engineering drawings.
• Proficient English communications.
• Ability to follow procedures and work in a fast-paced team.

Responsibilities

• Assist with developing and validating repair processes for AI server assemblies.
• Perform repairs per documented procedures and engineering direction.
• Troubleshoot server components, BIOS, drivers and firmware.
• Document repairs and results in tracking systems.
• Support new product introduction readiness and training.
• Maintain tools and adhere to ESD and safety requirements.
• Ensure ISO 9001 quality requirements.

Skills

Troubleshooting

Server hardware

Bash scripting

Diagnostics

English proficiency

Education

Associate degree in electronics

Tools

Digital multimeters

Microscopes

Soldering equipment

ESD safety tools

Job description

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

We are currently seeking qualified candidates to fill the role of a Server Repair Engineering Technician 1

Role and Responsibilities

• Supports engineers with developing, validating and implementing repair processes for AI server assemblies, circuit boards and related components.
• Performs approved component and assembly repairs using documented procedures and engineering direction.
• Troubleshoots repair issues involving connectors, power circuits, cables and other server components.
• Assists with soldering, component replacement and board rework within established training and qualification requirements.
• Uses schematics, engineering drawings, work instructions and diagnostic results to support repair activities.
• Understands server test sequences, prerequisites and expected results to support repair verification.
• Runs approved diagnostics and reviews logs, error codes and test results to confirm that repairs resolve the reported failure.
• Troubleshoots basic BIOS, driver, firmware and software configuration issues using documented procedures.
• Reviews basic Bash scripts to identify test execution issues during repair verification and reports unresolved problems to engineers.
• Installs approved drivers and BIOS/firmware updates according to documented procedures.
• Operates basic inspection and measurement equipment, including microscopes, digital multimeters and other approved tools.
• Verifies repair workmanship and performs approved post-repair inspection and functional testing to confirm that repairs resolve the reported failure.
• Documents repair actions, replaced components, measurements and validation results in the appropriate tracking systems.
• Assists engineers with evaluating repair tools, fixtures, materials and process improvements.
• Supports new product introduction readiness, work instruction development and technician training.
• Maintains repair tools and workstations while following ESD, 5S and applicable safety requirements.
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department.
• May perform other duties as assigned.

Skills, Education and Training

• Associate degree in electronics, engineering technology or a related field, or equivalent coursework toward a B.S. in engineering or a related field preferred.
• One year or more of relevant experience in electronics repair, manufacturing or technical support.
• Basic troubleshooting and diagnostics experience with computer hardware, server assemblies or electronic components.
• Basic understanding of electronic components, circuits, engineering drawings and schematics.
• Experience with soldering, component replacement and electronic assembly rework preferred.
• Familiarity with server hardware and approved diagnostic tools required.
• Familiarity with Linux/Ubuntu environments required.
• Familiarity with BIOS configuration, driver installation and software configuration required.
• Familiarity with installing approved BIOS and firmware updates according to documented procedures required.
• Ability to read basic Bash scripts and identify potential test execution issues required.Familiarity with diagnostic log interpretation, error codes and test results required.
• Familiarity with digital multimeters, microscopes and ESD practices.
• Email and written communication skills with basic Excel knowledge.
• Proficient English abilities required.
• Familiarity with continuous improvement methods preferred.
• Strong attention to detail and excellent time-management skills.
• Ability to follow documented procedures, standards and policies.
• Must be able to work in a fast-paced team environment with general supervision.

Working Conditions and Essential Abilities and Functions

• Warehouse environment that may not be climate-controlled.
• Use of small hand tools, soldering equipment and inspection instruments.
• Frequent standing, walking and sitting.
• Close visual inspection and handling of small electronic components.
• Occasional lifting/carrying and pushing/pulling up to 50 lbs.

We value the well-being of our employees and their families. As part of CSAT Solutions, you’ll enjoy a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO)

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.