Server (PM) - Masons at West End

Loews Hotels & Co; Nashville (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Meal benefits

Free parking

Employee discounts

Tuition reimbursement

Job summary

Loews Nashville Hotel is hiring a Restaurant Server to provide exceptional table service and a warm, memorable dining experience in our upscale setting on West End. You will greet guests, take orders, serve meals with attentiveness, upsell menu items, and ensure guest satisfaction throughout the visit.

The role supports a bustling service environment; candidates should have hospitality experience, strong communication, and the ability to stand and lift up to 50 pounds as needed.

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.
• TABC permit or ability to obtain permit.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate orders and dietary preferences.
• Serve food and beverages with quality and presentation.
• Check back with guests to ensure satisfaction.
• Process payments using POS systems and keep areas stocked.
• Collaborate with kitchen and bar to fulfill requests.

Skills

Guest service

Communication

Team player

Hospitality

Tools

POS Systems

Job description

Server (PM) - Masons at West End page is loaded## Server (PM) - Masons at West Endlocations: TN - Nashville - Loews Vanderbilt Hoteltime type: Full timeposted on: Posted Todayjob requisition id: R0088947Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.**Who We Are**: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.**Growth and belonging start here**; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.**What We Offer**:* Competitive health & wellness benefits, 401(k) retirement plans with company match* Paid Sick Days, Vacation, Holidays & Paid Bereavement* 401(k) retirement plans with company matching* Pet Insurance and Paid Pet Bereavement* Free onsite parking and 50% off monthly bus passes* Complimentary meals in Team Member Café while working* Community volunteer opportunities* Training & Development opportunities, career growth* Tuition reimbursement* Team Member Hotel discounts, other perks & more!* *Benefits are subject to eligibility and may vary by position***What We're Looking For**The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.**Who You Are*** Service-focused professional with strong communication skills* Confident in menu knowledge and offering thoughtful recommendations* Detail-oriented and organized during busy service periods* Personable, warm, and committed to elevating the guest experience* Collaborative teammate with a positive, solutions-focused mindset* Veterans and military spouses are encouraged to apply.**What You Will Do*** Greet guests promptly and present menus with confidence* Take accurate food and beverage orders, including dietary preferences* Serve food and beverages efficiently while ensuring quality and presentation* Check back with guests to ensure satisfaction throughout their visit* Process payments accurately using POS systems* Maintain thorough menu knowledge to offer recommendations* Communicate guest needs or special requests to the kitchen or bar* Keep tables and surrounding areas clean, tidy, and stocked* Assist with opening, closing, and restocking duties* Support team members to ensure timely and coordinated service* Address guest concerns professionally and escalate when needed* Regular attendance in conformance with standards* May be required to work varying schedules to reflect business needs* Required to attend all mandatory training sessions and meetings* Perform other duties as assigned**Your Qualifications Include:****Required*****:**** Previous restaurant or hospitality experience* Strong guest service and communication skills* Ability to stand, bend, and lift up to 40-50 pounds as needed* TABC permit or ability to obtain permitHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.