Server (Peru, IL)

Anchor Point Management Group; Peru (IL); On-site; USD 12,000 - 25,000; Full time

Job summary

Anchor Point Management Group is seeking servers for a front-of-house role in Peru, IL. You will greet guests, take orders, upsell menu items, and deliver timely, accurate service while maintaining a high standard of hospitality and teamwork.

Candidates should be at least 21 years old, possess alcohol-service certifications, and be comfortable handling payments and POS transactions in a fast-paced environment.

Qualifications

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by state and policy.

Responsibilities

• Greet Guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Process payments and handle transactions accurately.
• Work closely with your team to keep the dining room running smoothly.

Skills

Customer service

Hospitality

Communication

Time management

Attention to detail

Teamwork

Cash handling

Education

Certifications to serve alcohol

Tools

POS systems

Job description

Job DetailsJob Location: 2807 Plaza Drive, Peru, IL - Peru, IL 61354Salary Range: $9.00 - $18.00 HourlyNOW HIRING: Servers (Front-of-House Team Members)

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability tocreate a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to takedirection and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in orderto recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and statelaws, and also BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

QualificationsKnowledge/Skills:

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up-sell
• Knowledgeable of current marketing initiatives and up-coming events to inform Guests
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability tocreate a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to takedirection and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately Basic knowledge of Point ofSale systems
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in orderto recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and statelaws, and also BWW policies and guidelines
• Conflict management skills, analytical skills, and high degree of emotional intelligence in orderto recognize and solve problems that come with the position
• Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment

Freedom to Act:

• Comply with all specs, quality standards, and department rules and procedures
• Ability to follow specific service time and guidelines whiles at the same time engaging Guests andcustomizing their experience
• Ability to maintain a high degree of pace and intensity for an extended period of time
• MUST be reliable and dependable by adhering to a schedule, covering shifts as necessary, and beingon time for scheduled shifts

Interaction:

• WOW out Team Members by providing the same respect, positive encouragement, and fair treatmentwithin the organization that we expect Team Members to share externally with every Guest
• Maintain positive working relationships with all Team Members and managers
• Work as a contributingmember of a team

External Relationships:

• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focuson friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to Guests when asked

EDUCATION/EXPERIENCE Required

• Minimum 21 years of age
• Certifications to serve alcohol as dictated by the State and BWW policy

Preferred

• Prior experience working as a server or in a customer service roles, ideally in a high volume fullservice restaurant