Server: Part-Time Openings

The Culinary Institute of America; Napa (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

The Culinary Institute of America in Napa, CA is seeking a Server to ensure guests have a positive dining experience. The role supports the restaurant team by upselling specialty food and beverage items and providing attentive service.

The ideal candidate has a high school diploma and prior customer service experience, with a TIPS certification or the ability to obtain it within 30 days. This position requires physical stamina and the ability to work in a fast-paced environment.

Qualifications

• Prior customer service experience.
• TIPS alcohol service certification required or ability to obtain within 30 days of hire.
• Restaurant service experience preferred.

Responsibilities

• Assists guests by anticipating their needs while they are in the restaurant and introducing them to all of the food and beverage programs that we have to offer.
• Maintains cleanliness and organization of work-stations.
• Completes opening and closing side work as assigned with the goal of contributing to an organized, well-prepared work environment.
• Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
• Maintains control and timing throughout shift to ensure quality guest experience.
• Ensures each and every table is maintained during the dining experience according to standard.
• Closing the guest experience by handling cash and credit card transactions accurately.
• Any and all other duties as assigned.
• Ability to frequently lift and carry 30 pounds and occasionally up to 50 pounds with assistance.
• Stand for extended periods and work in outdoor environments with temperatures up to 100°F.

Skills

Hospitality

Teamwork

Interpersonal skills

Multitasking

Punctual

Cash handling

Education

High School Diploma or equivalent

TIPS certification or ability to obtain within 30 days

Job description

Description

The hiring rate for this position is $16.90 per hour.

Position Summary

The Server is responsible for ensuring all guests have a positive experience. This position also assists the restaurant team in achieving planned sales by upselling specialty food and beverage items.

Essential Responsibilities

• Assists guests by anticipating their needs while they are in the restaurant and introducing them to all of the food and beverage programs that we have to offer.
• Maintains cleanliness and organization of work-stations.
• Completes opening and closing side work as assigned with the goal of contributing to an organized, well-prepared work environment.
• Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
• Maintains control and timing throughout shift to ensure quality guest experience.
• Ensures each and every table is maintained during the dining experience according to standard.
• Closing the guest experience by handling cash and credit card transactions accurately.
• Any and all other duties as assigned.

Required Qualifications

• High School Diploma or equivalent.

Experience

• Prior customer service experience.

Licenses / Certifications

• TIPS responsible alcohol service certification, or equivalent or ability to acquire within thirty (30) days of hire.

Preferred Qualifications

• Restaurant service experience.

Required Skills

• Demonstrated qualities of hospitality.
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Demonstrated ability to show a high level of service responsiveness to customers.
• Must display a high level of energy and self-motivation.
• Highly organized, attentive to detail, accurate and efficient.
• Able to work well within a team.
• Punctual and dependable.

WORKING CONDITIONS

• Ability to frequently lift and carry 30 pounds.
• Ability to occasionally lift and carry 50 pounds with assistance.
• Ability to stand and work for extended periods of time during customary service hours.
• Ability to work in an outdoor environment with varying temperatures, including temperatures above 100° F.