Server Part Time!

Sage Hospitality Group

Charlotte (NC)

On-site

USD 17,000 - 21,000

Part time

40 hours ago

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Benefits offered by this job

Flexible hours

Career growth opportunities

Landmark location

Job summary

UNC Charlotte Marriott's Golden Owl Tavern in Charlotte, NC is seeking energetic part-time servers to join a friendly, guest-focused team. You’ll greet guests, take orders, serve food and drinks, and help maintain a clean dining area in a busy university setting.

Prior experience is welcome but not required; a high school diploma and fluent English are expected. Enjoy flexible hours and opportunities to grow your career at a landmark University City location.

Qualifications

High school education or equivalent.
3 months or longer of prior serving experience.
Basic knowledge of customer service principles and restaurant operations.
Fluent in oral and written English.
Ability to handle cash and operate a POS system.

Responsibilities

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to customers throughout the dining experience, following service standards.
Performs opening/closing sidework and restocking duties as instructed.
Memorizes menu items, daily specials, and makes recommendations to guests.
Maintains cleanliness of the restaurant, waitstation and service areas.
Processes guest checks and payments accurately.

Skills

Customer service

Cash handling

English fluency

Multi-tasking

Education

High school diploma

Tools

Cash register system

Job description

Why us?

Join the Golden Owl Tavern at UNC Charlotte Marriott – Your Next Exciting Part-Time Server Gig!

Are you ready to be part of the #1 team in the University area? We’re thrilled to expand our food and beverage crew and invite energetic, friendly, and passionate servers to join our growing family. If you’re looking for a fun, rewarding adventure in hospitality, look no further—we’ve got the perfect spot for you!

Come Join Our Nest!

Located inside the UNC Charlotte Marriott Hotel & Conference Center, the Golden Owl Tavern is more than just a place to eat—it's a community hub where Southern hospitality meets a fresh twist. Our team creates memorable experiences with one-of-a-kind dishes, craft cocktails, and genuine service that keeps guests coming back.

What We’re Looking For:

Friendly and outgoing personalities
Passion for creating memorable guest experiences
Ability to work as part of a dynamic, team-focused environment
Flexibility and a positive attitude

Why Join Us?

Be part of a landmark location in University City
Enjoy a fun, supportive team culture
Benefit from flexible hours and opportunities to grow your career
Work where you belong!

If you’re ready to make your mark in a vibrant, authentic setting, we want to hear from you!

Job Overview

Under general supervision, provides prompt and courteous food service to restaurant customers.

Responsibilities

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.