Server OR

Wingmen V Llc; Medford (OR); On-site; USD 21,000 - 23,000; Full time

Job summary

Wingmen V Llc in Medford, Oregon is hiring for Front-of-House Server positions. You greet guests, take orders, upsell, and ensure a welcoming dining room experience.

Candidates must be at least 21, have alcohol-service certification, and bring strong hospitality, math skills for handling payments, and a dedication to high guest satisfaction.

Qualifications

• Minimum age 21 with alcohol-service certification.
• Preferred prior server or high-volume restaurant experience.
• Ability to upsell menu items and promote promotions.
• Strong customer service and hospitality mindset.

Responsibilities

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions to enhance guest satisfaction.
• Deliver food and drinks while ensuring quality and customer satisfaction.
• Check in with guests periodically and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Apply conflict-management and analytical skills to resolve guest issues.
• Follow RAS procedures as required by policy.
• Use POS systems to record sales and receive payments.
• Work closely with team members to maintain a smooth dining room operation.
• Demonstrate excellent verbal communication and interaction skills to provide a personalized guest experience.
• Maintain time-management and organizational skills with attention to detail.

Skills

Customer service

Hospitality

Money handling

Upselling

F&B knowledge

Education

Alcohol-service certification

Tools

POS systems

Job description

Job Details

Location: 1700 Delta Waters Rd, Medford, OR 97504

Salary: $15.05–$16.55 per hour.

Immediate hiring for Front‑of‑House Server positions.

Responsibilities

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions to enhance guest satisfaction.
• Deliver food and drinks while ensuring quality and customer satisfaction.
• Check in with guests periodically and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Apply conflict‑management and analytical skills with high emotional intelligence to resolve guest issues.
• Follow RAS (responsible alcohol service) procedures as required by federal, state, and BWW policies.
• Use Point of Sale systems to record sales and receive payments.
• Work closely with team members to maintain a smooth dining room operation.
• Demonstrate excellent verbal communication and interaction skills to provide a personalized guest experience.
• Maintain time‑management and organizational skills with strong attention to detail.

Qualifications

• Superior customer service and hospitality skills.
• Knowledge of proper sanitation, food safety, and security procedures.
• Familiarity with the BWW food and beverage menu and ability to make up‑sell suggestions.
• Knowledge of current marketing initiatives and upcoming events to inform guests.
• Basic mathematical skills and ability to handle money accurately.
• Strong knowledge of common concepts, practices, and procedures in a restaurant environment.
• Ability to follow specific service-time guidelines while engaging guests.

Education & Experience

Minimum 21 years of age and required alcohol‑service certification as dictated by state and BWW policy. Preferred: prior experience as a server or in a customer‑service role, ideally in a high‑volume full‑service restaurant.