Server - OnCall/Part-Time

Sonesta International Hotels Corporation; Portland (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation & Sick Time

Parental Leave

Life Insurance

Disability Insurance

Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels in Portland, OR is seeking a friendly Server to welcome guests, take orders, and serve food and beverages with warmth, while maintaining sanitation and a clean dining area. The ideal candidate has a passion for hospitality and guest service, with two years of server experience in a full-service restaurant preferred.

Flexibility for weekends and holidays; 10–12 hour shifts may be required.

Qualifications

• Two years of experience as a server in a full-service restaurant preferred.
• High School Diploma or GED preferred.
• Able to work in a fast-paced environment with hospitality focus.

Responsibilities

• Greet and acknowledge arriving guests promptly and professionally.
• Take accurate food and beverage orders and ensure proper delivery.
• Maintain knowledge of the menu and specials; answer questions.
• Operate POS system and handle cash/credit transactions.
• Ensure dining areas, stations and equipment are clean and stocked.

Skills

Hospitality

Guest service

Communication

Teamwork

Cash handling

Education

High School Diploma or GED

Two years server experience in full-service restaurant

Tools

POS system

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous, and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines.

What you’ll be doing

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment

Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling, and reaching.
• Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required.

Education and Experience

Two years of experience as a server in full-service restaurant preferred - preferably in a fine dining establishment. High school diploma or General Education Degree (GED) preferred.

Principle duties and responsibilities (Essential Functions)

• Greet and acknowledge all arriving guests in a prompt and professional manner.
• Engage and interact with guest as appropriate.
• Respond to all guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance, and portions.
• Refill when necessary.
• Operate POS system and ensure food orders are verified and transmitted in a prompt manner.
• Adhere to all cash handling and credit card policies and procedures.
• Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management

Anticipated Pay Range & Additional Job Information

$22.00-$25.00 based on experience

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.