Server Manager

Huddle House; Cumming (GA); On-site; USD 7,000 - 9,000; Part time

Job summary

A chain restaurant is seeking a Shift Manager in Cumming, Georgia to oversee operations during shifts and ensure outstanding guest service. The Shift Manager will handle staff training, manage shift issues, maintain cleanliness, and ensure compliance with brand standards. Candidates should have previous restaurant experience and be effective communicators. This role offers competitive compensation of $5.00 - $6.50 per hour, with a focus on teamwork and customer satisfaction.

Qualifications

• Ability to communicate effectively with all hourly associates.
• Previous restaurant experience required.
• Ability to cover all shifts during normal operations.

Responsibilities

• Manage shifts and resolve operational issues.
• Complete daily paperwork for profitability.
• Maintain cleanliness and enforce brand standards.
• Train staff on operations and customer service.

Skills

Effective communication

Customer service

Team collaboration

Job description

HUDDLE HOUSE is a unique member of the communities we serve. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our company purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food any way they like it. Whether it’s a quick bite before work or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

JOB SUMMARY

The Shift Manager will oversee the day-to-day operation and direction of team members during assigned shifts to ensure outstanding service and guest satisfaction. The incumbent will be responsible for restaurant operations during shifts when management is not present. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

RESPONSIBILITIES

• Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
• Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to ensure the unit's profitability.
• Maintain the highest standards of cleanliness and sanitation in your unit.
• Enforce all brand standards, company policies and procedures.
• Train all levels of staff in proper operations of the unit for POS systems and back-of-house functions to all levels of front-of-house operations.
• Ensure that each customer is completely satisfied during their visit.
• Represent the company with professionalism at all times.

QUALIFICATIONS

• Ability to communicate effectively with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.
• Previous restaurant experience required.

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

Compensation: $5.00 - $6.50 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.