Restaurant Server

Huddle House; Bracey (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular restaurant chain located in Virginia is seeking a Restaurant Server to ensure first-class customer service and food delivery. The server will greet customers, take orders, and maintain cleanliness in the serving area. Ideal candidates will possess excellent customer service skills and have a willingness to contribute positively to the team. Restaurant experience is a plus, making this an excellent opportunity for those looking to grow in the hospitality industry. Join us and be part of bringing friends and families together!

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.

Responsibilities

• Oversee day-to-day operation of customer service and food service.
• Greet all customers with a smile and verbal greeting.
• Deliver food in a timely manner to customers.
• Complete position checklist while stocking for next shift.

Skills

Excellent customer service skills

Ability to communicate effectively

Previous restaurant experience

Job description

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience. Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss, offering freshly prepared food. Families across America find a place to eat, chat, and laugh.

Job Summary

The Restaurant Server will oversee day-to-day operation of first‑class customer service and food service. The incumbent will receive food orders, communicate with cook staff, deliver food promptly, and maintain cleanliness of the serving section. Excellent customer service and teamwork with our franchise partner are expected.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Use proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, the daily features when applicable, which juices, add‑ons and desserts to suggestively sell products.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• “Can do” attitude and willingness to be at your best during your shift.

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.