Server (IRD)

One&Only Resorts; Big Sky (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance - 80% premium paid by employer

5 weeks of PTO

Complimentary meal per shift

Discounts at F&B outlets on property

14 nights per year at $100/night at Kerzner Properties

Job summary

One&Only Resorts in Big Sky, Montana is seeking a dedicated Server (IRD) to provide exceptional service to guests. The ideal candidate will have at least one year of experience, preferably in a top-tier resort setting, and possess excellent communication skills along with relevant certifications.

This full-time, year-round position offers substantial benefits including medical insurance, paid time off, discounts on property outlets, and more. Join us to contribute to memorable dining experiences for our guests.

Qualifications

• Minimum of 1 year experience in a service role, preferably in a 5-star resort environment.
• Ability to work in a supportive team environment.
• Experience with food and beverage service.

Responsibilities

• Provide professional, customer-focused service to guests.
• Organize table settings and maintain cleanliness.
• Follow hygiene procedures and Food & Beverage regulations.

Skills

Excellent communication skills

Emotional intelligence

Teamwork

Familiarity with food and beverage offerings

Education

Montana state approved TIPS certification

Food Handler's certification

Tools

Micros

Job description

Job Summary

The Server (IRD) is responsible for providing professional, customer-focused service to our guests, ensuring their dining experience is memorable.

Key Duties & Responsibilities

• Consistently offer professional, friendly, and engaging services in all dining outlets
• Strong familiarity with all food and beverage offerings, staying up to date on all menu changes and seasonal offerings
• Always be attentive to guest preferences, allergies, and food restrictions, providing appropriate food and beverage suggestions
• Make suggestions to guests that are appropriate to and may enhance their experience
• Always remain guest-focused and promote exceptional guest experiences
• Organize table settings, ensuring the highest level of cleanliness across outlets
• Ensure workstations are organized and stocked
• Always follow strict hygiene procedures along with the Food & Beverage regulations
• Responsible for the handling of all equipment and supplies
• Constructively cooperate with other serving specialists and the kitchen department to ensure quality service
• Follow directions from F&B Management to ensure exceptional guest service
• Promote a team-oriented environment by demonstrating strong communication and assistance with all F&B colleagues
• Perform any side-work or any other duties as assigned by management

Skills, Experience & Educational Requirements

• Minimum of 1-year experience in a service role, preferably in a 5-star resort environment
• Experience with Micros is preferred
• Excellent communication and emotional intelligence skills
• Excellent ability to work in a supportive team environment
• Montana state approved TIPS certification
• Food Handler's certification

Full-Time Year-Round

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Seasonal

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.