Chief Steward

One&Only Resorts; Big Sky (MT); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance – 80% of premium paid by employer

5 weeks of PTO (Paid Time Off)

Complimentary meal per shift

Job summary

One&Only Resorts in Big Sky, Montana, is seeking a Chief Steward to lead a team of Stewards and coordinate back-of-house kitchen operations. The ideal candidate will manage kitchen cleanliness and maintain superior service quality while ensuring compliance with health and safety standards.

This role requires management of inventory and supplies, along with overseeing staff training and development. Benefits include extensive paid time off, medical insurance, and discounts on property services.

Qualifications

• Must be dual-skilled as a manager and steward.
• 2+ years of experience in a similar level of management.
• Ability to manage a profit center including stock and cost prices.

Responsibilities

• Lead a team of Stewards in kitchen operations.
• Ensure cleanliness and organization in the kitchen.
• Manage inventory and supplies essential for operations.

Skills

Management skills

Experience in large hotel operations

Team supervision and training

Knowledge of chemicals and health regulations

Food Handlers Certification

Job description

Job Summary

The Chief Steward is responsible for leading a team of Stewards in a hands‑on capacity, coordinating the back‑of‑house kitchen operations to assist the culinary team in delivering outstanding service.

Salary

$80,000+ annually

Key Duties & Responsibilities

• Ensures cleanliness for morning, afternoon, and evening functions
• Assists in the correct usage of all chemicals within the department and outlets, including appropriate training as per Work Health and Safety standards
• Ensures that garbage & recycling removal is done in a timely manner for the resort
• Ensures a high‑quality level of products and services
• Provides rigorous management, controlling raw material stocks, especially regarding their costs
• Inspects equipment, work areas, and general supplies, guaranteeing conformity to set health and safety standards
• Orders supplies for back‑of‑house needs, including, but not limited to, chemicals, non‑food items, smallware, equipment, etc.
• Maintains an inventory of plateware, glasses, silverware, and other items essential to operations
• Supervises and coordinates activities in kitchen operations
• Co‑coordinates the distribution of tasks among their team, ensuring that work progresses as it should within the time available
• Collaborates with front‑of‑house managers, including the F&B director, Restaurant Managers, etc.
• Reports to the Executive and Sous Chef, communicating about planning, VIPS, and special items of the day
• Consistently delivers superior customer service through the Customer Service Program
• Ensures the department creates a professional impression for customers and team members
• Reviews and acts upon customer feedback relevant to their areas of responsibility, including customer compliments and complaints
• Maintains employee engagement / satisfaction
• Leads the staff’s training, motivating and structuring the team to ensure a positive working atmosphere
• Organizes, interviews, recruits, and scouts for talent for their department
• Oversees the resort’s international intern program and seasonal staffing swings, planning their onboarding from start to finish, such as liaising with Human Resources
• Covers shifts when and where needed
• Assists with all other duties as assigned by the Executive Chef and the Sous Chef

Skills, Experience, & Educational Requirements

• Must be dual‑skilled as a manager and steward
• 2+ years’ experience in a similar level of management
• Familiarity with large hotel operations
• Ability to manage a team: supervision, training, motivation, and delegation
• Ability to manage a profit centre: stock, cost prices, orders, etc.
• Knowledge of chemicals, data sheets, and health department regulations
• Food Handlers Certification Required

Benefits

• Medical insurance – 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance – 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.