Server (Full-Time)

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vac/

Tuition Reimbursement & Continuing Ed

Job summary

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, Florida is seeking friendly, guest‑focused team members. The role involves taking food and beverage orders, crafting cocktails and beverages, and delivering courteous, timely service to owners and guests.

You will input orders into the POS system, prepare itemized checks, process payments, and upsell menu items. Applicants should have a high school diploma or GED, cash-handling experience, and strong English

Qualifications

• High school diploma or GED preferred.
• Cash-handling experience preferred.
• Customer service and/or food & beverage experience required.
• Serve Safe, TIPS, or other applicable state alcohol certification required.

Responsibilities

• Take food and beverage orders, craft cocktails and beverages, and provide courteous, timely service to guests.
• Input orders into the POS system and prepare itemized checks, including tax; present checks and process payments.
• Serve food and beverages, check back for guest satisfaction, and address issues with urgency and professionalism.
• Pre-bus tables and perform pre-shift and post-shift side work as directed by the manager.

Skills

Cash handling

Customer service

Upselling

Food & beverage knowledge

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

At Holiday Inn Club Vacations, we believe in strengthening families—and we look for individuals who embody the courage, care, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we seek passionate individuals who bring these qualities to work every day.

This position is responsible for taking food and beverage orders , crafting cocktails and beverages , and ensuring owners and guests receive courteous and timely service. The role also requires strong product knowledge to answer questions, make informed recommendations, and provide an exceptional guest experience.

COMPANY BENEFITS

• Matching 401K
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Course

ESSENTIAL DUTIES AND TASKS

Warmly welcome guests, inform them of specials, and answer questions. Take food and beverage orders, make recommendations, and upsell items.

Accurately input orders into the POS system and prepare itemized checks, including tax. Present checks to guests, process payments, and provide change.

Serve food and beverages, check back to ensure guest satisfaction, and address any issues with urgency and professionalism.

Pre-bus tables throughout service, removing unused or dirty dishes, utensils, glasses, and trash, and transporting them to the kitchen.

Complete assigned pre-shift and post-shift side work as directed by the manager.

EDUCATION and/or EXPERIENCE

High school diploma or GED preferred

Cash-handling experience preferred

Customer service and/or food & beverage experience required

CERTIFICATES, LICENSES, REGISTRATIONS

• Serve Safe, TIPS, or other applicable state alcohol certification required

QUALIFICATIONS

Must be at least 18 years old

Strong guest service and interpersonal skills

Ability to be trained in cash handling and POS usage

Excellent verbal and written communication skills in English

Strong menu knowledge and ability to upsell

Ability to work in a fast-paced, high-demand environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.