Server/Bartender (Breezes Restaurant)

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vaca

Tuition Reimbursement & Continuing Ed

Job summary

Holiday Inn Club Vacations Incorporated in Kissimmee, FL is seeking a friendly Food & Beverage Associate to take orders, craft cocktails, and ensure guests receive courteous, timely service.

You will upsell menu items, input orders into the POS system, handle payments, and maintain a clean, welcoming dining area while delivering an exceptional guest experience.

A high school diploma or GED is preferred; alcohol certifications such as Serve Safe or TIPS may be required.

Qualifications

• High school diploma or GED preferred
• Cash-handling experience preferred
• Customer service and/or food & beverage experience required
• Certificates: Serve Safe, TIPS, or state alcohol certification required
• Must be at least 18 years old
• Excellent verbal and written communication in English
• Strong menu knowledge and upselling ability

Responsibilities

• Warmly welcome guests and inform them of specials
• Take food and beverage orders, make recommendations, and upsell
• Input orders into the POS system and present itemized checks
• Process payments and provide correct change
• Serve food and beverages and check back for guest satisfaction
• Pre-bus tables and maintain a clean dining area
• Complete pre- and post-shift side work as directed

Skills

Customer service

Upselling

Cash handling

POS usage

Guest relations

Education

High school diploma or GED

Tools

POS system

Job description

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

At Holiday Inn Club Vacations, we believe in strengthening families—and we look for individuals who embody the courage, care, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we seek passionate individuals who bring these qualities to work every day.

This position is responsible for taking food and beverage orders , crafting cocktails and beverages , and ensuring owners and guests receive courteous and timely service. The role also requires strong product knowledge to answer questions, make informed recommendations, and provide an exceptional guest experience.

COMPANY BENEFITS

• Matching 401K
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Course

ESSENTIAL DUTIES AND TASKS

Warmly welcome guests, inform them of specials, and answer questions. Take food and beverage orders, make recommendations, and upsell items.

Accurately input orders into the POS system and prepare itemized checks, including tax. Present checks to guests, process payments, and provide change.

Serve food and beverages, check back to ensure guest satisfaction, and address any issues with urgency and professionalism.

Pre-bus tables throughout service, removing unused or dirty dishes, utensils, glasses, and trash, and transporting them to the kitchen.

Complete assigned pre-shift and post-shift side work as directed by the manager.

EDUCATION and/or EXPERIENCE

High school diploma or GED preferred

Cash-handling experience preferred

Customer service and/or food & beverage experience required

CERTIFICATES, LICENSES, REGISTRATIONS

• Serve Safe, TIPS, or other applicable state alcohol certification required

QUALIFICATIONS

Must be at least 18 years old

Strong guest service and interpersonal skills

Ability to be trained in cash handling and POS usage

Excellent verbal and written communication skills in English

Strong menu knowledge and ability to upsell

Ability to work in a fast-paced, high-demand environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.