Server Engineer

Datanet-I; Clayton (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Datanet-I is seeking an experienced Server Engineer to support IT infrastructure in a QC laboratory environment. This onsite role focuses on maintaining Windows Server environments, AD/GP, and virtualization, while coordinating with lab users and vendors to resolve issues.

Ideal candidates will have 5+ years of hands-on IT infrastructure experience, strong troubleshooting skills, and familiarity with ServiceNow and security/monitoring tools. Monday–Friday, on-site in Clayton, NC.

Qualifications

• 5+ years of hands-on IT infrastructure/server engineering experience, preferably in lab or regulated environments.
• Strong experience with Microsoft Windows Server and Active Directory/Group Policy.
• Experience building and managing virtual servers using VMware vCenter.
• Proficient in configuring and troubleshooting servers/workstations and related infrastructure.
• Experience with ITSM ticketing platforms such as ServiceNow and basic security/monitoring tools.

Responsibilities

• Provide hands-on technical support for IT infrastructure and systems supporting laboratory operations.
• Install, configure, maintain, and troubleshoot Windows Server environments.
• Administer Active Directory, including users, groups, permissions, and Group Policy.
• Build and configure virtual servers using VMware vCenter.
• Troubleshoot server, workstation, network, and connectivity issues.
• Use ServiceNow to document and manage incidents and requests.
• Work with vendors and lab users to resolve issues and support projects.

Skills

Windows Server

Active Directory

Group Policy

VMware vCenter

IT Troubleshooting

SCCM

ServiceNow

Tools

ServiceNow

Splunk

Carbon Black

McAfee

PowerShell

Microsoft System Center

Job description

We are seeking an experienced Server Engineer to support IT infrastructure and systems within a Quality Control (QC) laboratory environment . This is an onsite opportunity working as part of a high-performing infrastructure engineering team supporting critical laboratory systems and business applications.

The ideal candidate will have strong hands-on experience with Windows Server, Active Directory, Group Policy, virtualization, workstation/server troubleshooting, and IT infrastructure supporting laboratory or other specialized equipment .

What You'll Do

• Provide hands-on technical support for IT infrastructure and systems supporting laboratory operations.
  
• Install, configure, maintain, and troubleshoot Microsoft Windows Server environments.
  
• Support Windows Server 2000 through Windows Server 2022 , including legacy operating systems.
  
• Administer Active Directory , including users, groups, permissions, and Group Policy.
  
• Build and configure virtual servers using VMware vCenter .
  
• Support Windows workstation operating systems, including Windows XP, Windows 7, Windows 10, and Windows 11.
  
• Configure and troubleshoot applications on workstations and servers in coordination with vendors.
  
• Install and support server hardware, storage, and related infrastructure, including rack installation.
  
• Troubleshoot server, workstation, network, and connectivity issues.
  
• Use IT service management/ticketing systems such as ServiceNow to document and manage incidents and requests.
  
• Work directly with laboratory users, vendors, and non-IT stakeholders to resolve technical issues.
  
• Participate in infrastructure projects, upgrades, implementations, and system deployments.
  
• Follow established procedures and documentation requirements in a highly controlled technical environment.
  

Required Qualifications

• 5+ years of hands-on IT infrastructure/server engineering experience , preferably supporting laboratory equipment or specialized technical environments.
  
• Strong experience with Microsoft Windows Server , including legacy and current versions.
  
• Hands-on experience with Active Directory and Group Policy .
  
• Experience building and managing virtual servers using VMware vCenter .
  
• Strong server, workstation, and network troubleshooting skills.
  
• Experience with endpoint/security or monitoring tools such as SCCM, Microsoft System Center, Splunk, Carbon Black, McAfee, or similar technologies .
  
• Experience configuring applications and systems in collaboration with third-party vendors.
  
• Experience with ServiceNow or a similar IT ticketing/ITSM platform .
  
• Ability to install and work with server hardware, storage, and rack-mounted equipment.
  
• Strong communication and interpersonal skills.
  
• Ability to work independently while collaborating effectively with a technical team and business users.
  

Nice to Have

• Experience working in a regulated environment , such as pharmaceutical, biotechnology, medical, financial services, or defense.
  
• PowerShell scripting experience.
  
• Networking experience, including basic network troubleshooting and connectivity concepts.
  
• Experience supporting laboratory, manufacturing, or other specialized technical equipment.
  

Location: Clayton, NC

Schedule: Monday–Friday, 8:00 AM–5:00 PM