Server-Battey

Battey Hotel Management Group Inc; Rome (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Disability Insurance

Paid Time off

Life Insurance

Vision Insurance

Employee Discount

Job summary

Battey Hotel Management Group Inc is seeking a professional restaurant server to ensure guest satisfaction while serving food and beverages. You will display hospitality, manage multiple tables, and uphold brand standards in a fast-paced environment.

The role requires knowledge of food and beverage preparation, the ability to ring orders on a computer, accept various payment methods, and maintain a clean, neat appearance with a complete uniform or appropriate attire.

Qualifications

• Customer service focus and a courteous approach to guests.
• Ability to work with integrity and adhere to standards.
• Proactive and diligent in completing tasks and learning.
• Comfortable handling multiple responsibilities in a fast-paced environment.

Responsibilities

• Serve multiple tables as determined by management.
• Sell alcohol and food items to guests.
• Check identification to ensure guests are of legal drinking age.
• Maintain cleanliness and smooth operation of the restaurant.

Skills

Customer/Client Focus

Ethical Conduct

Initiative

Thoroughness

Education

High School Education or Equivalent

Job description

Summary of PositionSell and serve food and drinks in a professional manner.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Along with complying with all laws, company policy, brand standards, the following are the Essential Functions of this position:This position is empowered to guarantee total guest satisfaction assisting all guest sincerely and courteously. Going the extra mile to ensure total guest satisfactionDisplays hospitality, professionalism, and projects a favorable image of the company and property to the public at all times.Takes pride in representing the company and property professionally with our guests, associates, and vendors.Ensures that all transactions with our guests, associates, and vendors are handled in a legal and ethical manner.Complies with company, department & brand standardsCompletes training as required by company, property and brand.Maintains a clean and neat appearance at all times. A complete uniform (or business attire for non-uniformed associates) must be worn at all times in public areas, including a name tag.Serve multiple tables, as determined by management.Have complete knowledge of food and beverage preparation.Be able to sell alcohol and food items.Be able to use a computer to ring orders on a check.Be able to interact with guests in a friendly/fast manner.Be able to accept different types of payment and make change.Maintain specific side-work, ensure the total cleanliness and smooth operation of the restaurant.Be able to clear and reset tables.Be able to check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.If consuming alcoholic beverages, observe guest’s behavior, count the number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.Any other duties that are required at the direction of the supervisor.Supervisory ResponsibilityNonePhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.Qualifications and/or ExperienceTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position.High School Education or Equivalent is Required.Experience preferred.CompetenciesCustomer/Client Focus.Ethical Conduct.Initiative.Thoroughness.Benefits401(k)Dental InsuranceDisability InsurancePaid Time offLife InsuranceVision InsuranceEmployee DiscountDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.