Server

Areas USA, Inc; Houston (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Areas USA, Inc. seeks a courteous server to deliver food and beverages, greet guests, take orders and ensure a positive dining experience in a fast-paced setting.

The role requires at least one year of full-service restaurant experience, strong guest service and English communication, basic math for POS handling, and compliance with food safety and liquor regulations. This is a non-exempt, hourly position in Houston, TX, offering opportunities for advancement.

Qualifications

• At least one year experience as a server in a full-service restaurant.
• Excellent guest service skills.
• Verbal and written English language are essential.
• Basic mathematical skills for cash handling and POS operations.
• Food handler or liquor permits as required by law.
• Brand certification as required.
• Ability to remember and promote menu items.
• Ability to operate POS and pre-check orders.

Responsibilities

• Greet all guests and escort to table.
• Present menus, take and input orders.
• Prepare dishes for service and brew coffee as needed.
• Deliver food and beverages in a timely manner.
• Maintain clean service areas and assist teammates.
• Ensure guest satisfaction and handle requests promptly.
• Process payments and close out checks.
• Restock and clean workstations, dispose leftovers as required.

Skills

Guest service

English proficiency

Cash handling

Menu knowledge

POS procedures

Job description

Job Title: ServerDepartment: Food and Beverage Operations Reports To: Concept ManagerStatus: Non-ExemptDate: Nov 2023Broad Functions: To create a positive guest experience in a professional, friendly, helpful and timely manner resulting in the highest level of guest satisfaction while serving their food.Main Duties and Responsibilities:Greet all the guests and escort them to their table.Follow the Guest Program's steps of service including the presentation of food and drink menus, making recommendations, and answering questions regarding beverages.Accurately take food and beverage orders from guests and enter them in the point-of sale system.Prepare dishes for service, to include ladling soup, cutting portions of pie and desserts and brewing coffee before serving to the guest.Deliver food and beverages from kitchen and bar to guests in a timely matter.Perform side work at the start and end of each shift as required by service station assignment.Maintain clean service areas.Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.Prepare final bill, present check to guest, accept payment, process credit card charges or make changes if necessary.Clear all dishes away from table and ensure guest makes payment.Sweep, mop floors and re-stock items in the restaurant and wipe down assigned workstations.Be ready and willing to assist fellow servers as situations arise.Assist Utility Associate by disposing food leftovers from dishes to the garbage containers.Thank guests for their visit and invite them to return.Other duties as assigned.Skills and Qualifications:At least one year experience as a server in a full-service restaurant.Excellent guest service skills.Verbal and written English language are essential. Able to read, speak and understand the English language to communicate with guests and take orders.Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.Food handler or liquor permits as required by law.Brand certification as required.Ability to remember, recite and promote the variety of menu items.Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.Basic knowledge of food and beverage preparation and service of alcoholic beverages. Be able to communicate effectively with guests.EEOC Statement:We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.Physical Demands:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.