Server (Chino Hils, CA)

Anchor Point Management Group; Chino Hills (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Buffalo Wild Wings in Chino Hills, CA is hiring servers (front-of-house team members). You will greet guests, take orders, deliver food and drinks, and ensure a memorable dining experience. Strong communication and a helpful attitude are essential for success in a fast-paced environment.

Required to be at least 21 years old with alcohol service certifications. Prior restaurant or customer service experience is preferred. This on-site role emphasizes teamwork and high-quality guest interactions.

Qualifications

• Minimum 21 years of age required.
• Certifications to serve alcohol as dictated by state and BWW policy.
• Preferred: prior experience as server or in customer service.

Responsibilities

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Deliver food and drinks while ensuring quality and satisfaction.
• Process payments and handle transactions accurately.
• Check in with guests and provide attentive service throughout their visit.
• Recommend menu items, beverages, and promotions.

Skills

Guest service

Communication

Upselling

Time management

Teamwork

POS knowledge

Education

Minimum age 21

Alcohol service certification

Tools

POS systems

Job description

Job DetailsJob Location: 3160 Chino Ave - Chino Hills, CA 91709 Salary Range: $16.90 - $18.00 Hourly NOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability to create a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

Qualifications Knowledge/Skills

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and upsell
• Knowledgeable of current marketing initiatives and upcoming events to inform Guests
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability to create a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to take direction and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines
• Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Ability to follow specific service time and guidelines while at the same time engaging Guests and customizing their experience
• Ability to maintain a high degree of pace and intensity for an extended period of time
• Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

Interaction

• WOW out Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every Guest
• Maintain positive working relationships with all Team Members and managers
• Work as a contributing member of a team

External Relationships

• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to Guests when asked

Education / Experience

Required

1. Minimum 21 years of age
2. Certifications to serve alcohol as dictated by the State and BWW policy

Preferred

1. Prior experience working as a server or in a customer service role, ideally in a high volume full-service restaurant