Server - Brooklyn Bowl Nashville

Live Nation Entertainment; Nashville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Professional career development

Additional benefits

Job summary

Brooklyn Bowl Nashville, operated by Live Nation Entertainment, seeks a Server to manage all stages of food and beverage service in its venue—restaurant, bowling area, and bar. You will greet guests, ensure order accuracy, and uphold cleanliness and presentation at the station.

Candidates must have a valid ABC Card, be able to lift 20–50 pounds, work flexible hours including weekends, and demonstrate strong communication and teamwork in a lively, music-filled environment.

Qualifications

• Valid ABC Card required.
• Must be able to lift 20–50 pounds repeatedly.
• Flexible schedule, including weekends and holidays.
• Ability to work later hours.
• Strong interpersonal and communication skills.
• Positive, friendly attitude.
• Ability to work closely and efficiently with others.
• Stand or be stationary for entire shift.
• Tolerance of all cultures, music and art forms.

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods
• Ensure appropriate utensils and condiments are present for the meal being served
• Check all tables to ascertain guest needs and remain attentive to guests

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Stamina

Positive attitude

Flexibility

Cultural tolerance

Adaptability to loud environments

Job description

Job Summary

Brooklyn Bowl Nashville is following in the footsteps of the original Brooklyn location, noted as "one of the most incredible places on Earth," by Rolling Stone. Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, bars featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in Germantown, adjacent to home of the Triple-A Nashville Sounds baseball team, the venue is Brooklyn Bowl's third location. Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.

The Role

The Server is responsible for all stages of the meal, such as menu clarification, placing orders, and making certain orders are prepared correctly. They present the food and beverage check and take payment and are ultimately responsible for the appearance of their station (meaning proper set up for the meal being served, and cleanliness).

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensure appropriate utensils and condiments are present for the meal being served
• Check all tables to ascertain guest needs. Remains attentive to the needs and requests of the guest
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• Relate all information to kitchen and management in detail of special requests
• Obtain food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service
• Collect and process payment
• Input orders accurately and efficiently into POS system
• Communicate any problem or guest concern to management in a timely manner
• Knowledge of and compliance with Health Code and Alcohol Regulations
• Perform other duties as assigned
• Work together as part of a team to provide the best overall guest experience
• Maintain proper cash handling procedures

Qualifications

Required:

• Valid ABC Card required
• Will be lifting 20-50 pounds repeatedly
• Must be able to work a flexible schedule, including weekends and holidays
• Ability to work later hours
• Strong interpersonal and communication skills
• Positive, friendly attitude
• Ability to work closely and efficiently with others
• Performing reaching and stooping motions repeatedly
• Move throughout the bar and venue areas during the entire shift
• Work in an environment with loud music, smoke and crowds for extended periods of time
• Stand or in a stationary position for entire shift
• Tolerance of all cultures, music and art forms

Preferred

• Experience in a live music environment
• Experience working in a high-volume restaurant, bar or entertainment venue preferred

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet

Our Benefits

• Competitive compensation
• Professional career development
• Additional benefits

EQUAL EMPLOYMENT OPPORTUNITY

Brooklyn Bowl Nashville strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.