Server & Bartender: Craft World‑Class Hospitality

HILTON GARDEN INN MIAMI DOLPHIN MALL; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Discounted employee shift meals

10% discount for self and guests

Job summary

A notable dining establishment in Miami is seeking enthusiastic Servers and Bartenders to join their team. Ideal candidates will have a passion for hospitality and customer service, ready to provide a world-class dining experience. Responsibilities include delivering exceptional service, recommending menu items, and resolving guest inquiries with poise. The role requires standing for long periods and lifting up to 50lbs. Join a team focused on personal growth and career development in a vibrant atmosphere.

Qualifications

• 1-3+ years customer service experience.
• Ability to obtain Food Handler and Alcohol Server permits.
• Passion for hospitality and creating experiences.
• Ability to lift and carry up to 50lbs.

Responsibilities

• Provide friendly and attentive service to guests.
• Assist guests with menu navigation and recommendations.
• Ensure accurate input of orders in the system.
• Monitor delivery of beverage and food orders.
• Resolve service issues and complaints promptly.

Skills

Customer service experience

Problem solving skills

Communication skills

Ability to work in a fast-paced environment

Beverage knowledge

Job description

This is about YOU. Your passion, purpose, and potential.When you join the JOEY team, you can expect a warm,inclusiveandcreativeenvironment.We are committed to training, educating, and empowering ourpeople, andwe live by our culture of People Development.JOEY Restaurants is all about opportunity and oursuccess is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As aServer, youanticipateguest needs, exude genuinewarmthand care, and seek opportunities to deliver the unexpected. Guests trust yourexpertiseand recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

As a Bartender, you are a master of your craft. You welcome guests with genuine warmth and care and engage them with your expertise and curated beverage recommendations. You are the life of the party and others gravitate to you. Your talent is always on display and your execution is timely and precise. The bar environment may be fast-paced and demanding, but you rise to the occasion with patience and grace.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assistguests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage andfooditems per relevant likes, dislikes, and dietary needs.
• Ensuretimelyandaccurateinput of orders in the point-of-sale system.
• Monitor andassistwith the delivery of guest beverage andfoodorders.
• Prepare final guest checksin a timely mannerand run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.It’sYour Business.
• Reinforce guest identification requirements and age restrictions for alcohol salesin accordance withstate law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3+ years customer serviceexperience(If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Possess a passion for hospitality and a proventrack recordof creating world-class hospitality experiences.
• Thrive in adynamic,fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.
• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Sales competitions and rewards.

Join our team!

Ifyou'relooking for a place to meet your potential,we'dlike to meet you. Roll up your sleeves... YOUR journey starts here.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We arecommitted to offering reasonableaccommodationsto qualified job applicants.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may beadditionalduties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies mustestablisha fully executed service agreement with JOEY’s Human Resources department tosubmitresumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries pleasesubmityour request [e-mail].

19505 Biscayne Blvd, Miami, FL 33180, USA