Server/Bartender

The Perry Hotel Naples; Key West (FL); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive Wages

Subsidized Dormitory Style Housing

Paid Vacation Time

7 Paid Holidays

Employer‑Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

Job summary

The Perry Hotel Naples is seeking a guest-focused server to deliver outstanding food and beverage service in a lively coastal setting. You will guide guests through menus, take orders, and ensure timely delivery with accuracy and a warm, personalized touch.

Applicants should excel in suggestive selling, cash handling, and operating the POS system, while maintaining spotless service areas and assisting training new staff when needed.

Qualifications

• Provide timely, friendly, and personalized service to guests.
• Take and deliver food and beverage orders.
• Guide guests through menus with item recommendations and information.
• Handle cash and operate the POS with accuracy.
• Assist in training new staff in their department when applicable.

Responsibilities

• Takes orders and delivers food and beverage in a timely manner.
• Ensures guests receive immediate, friendly service to build loyalty.
• Guides guests through menus and answers questions thoroughly.
• Maintains cleanliness and setup of service stations and pre-bussing tables.
• Operates POS with high efficiency and handles cash accurately.
• Completes opening, running, and closing duties as assigned.

Skills

Customer service

Suggestive selling

Cash handling

POS system

Team training

Tools

Point‑of‑sale system (POS)

Job description

About The Perry Hotel

The Perry Hotel combines exceptional service with upland hospitality experiences to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a bygone era.

Responsibilities

• Full knowledge of food and beverage products served and utilizes suggestive selling techniques.
• Takes orders and delivers food and beverage in a timely manner.
• Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
• Guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment.
• Maintains positive guest satisfaction by exceeding service expectations.
• Handles guest complaints or directs them to a manager.
• Operates point-of-sale system with a high-efficiency level and handles large amounts of currency.
• Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
• Sets up and breaks down equipment and supplies.
• Maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plate ware/silverware/etc.
• Writes down all orders and inputs them into the point-of-sale system accurately.
• Scrapes, racks, and stacks glassware/plate ware/silverware properly in the dishwashing area.
• Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates.
• Assists management in training new staff members within their department when applicable.
• Completes all opening, running, and closing duties as assigned.
• Delivers and/or carries (with or without trays) food and beverage items for own and others’ tables, with a sense of urgency; knows all table numbers and floor plans.
• When necessary, occasionally assists the host person with greeting and seating guests.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
• Adheres to all company policies and procedures.

The Perry Hotel Offers, Employees The Following

• Competitive Wages
• Subsidized Dormitory Style Housing
• Paid Vacation Time
• 7 Paid Holidays
• Employer‑Sponsored Health Plans
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Supplemental Insurance
• Life Insurance
• 401K with Company Match
• And Much More

Join Our Team...