Job Details
Location: 3316 Coffee Rd — Bakersfield, CA 93308
Salary: $16.90 - $18.00 per hour
Position Title
Servers (Front-of-House Team Members)
Overview
Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast-paced, high‑energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.
What You’ll Do
- Greet guests and create a welcoming, upbeat experience
- Communicate verbally in a friendly, personal manner to serve guests and tailor the experience
- Manage time and organization with strong attention to detail while executing team and company objectives
- Take food and drink orders accurately and efficiently
- Recommend menu items, beverages, and promotional items
- Deliver food and drinks while ensuring quality and guest satisfaction
- Check in with guests and provide attentive service throughout their visit
- Process payments and handle transactions accurately
- Apply conflict‑management, analytical thinking, and emotional intelligence to recognize and solve guest problems
- Know RAS (responsible alcohol service) procedures per federal, state laws, and BWW policies
- Work closely with the team to keep the dining room running smoothly
- Show respect, positive encouragement, and fair treatment towards all team members and managers
- Maintain positive working relationships with all team members and managers
- Serve as a contributing member of a team
- Deliver the highest level of guest satisfaction, focusing on friendly services, food, fun, and value
Qualifications
- Superior customer service and hospitality skills
- Knowledge of proper sanitation, food safety, and security procedures
- Knowledge of the BWW food and beverage menu with the ability to make suggestions and upsell
- Knowledge of current marketing initiatives and upcoming events to inform guests
- Excellent verbal communication and interaction skills
- Strong time‑management, organizational, and detail‑oriented skills
- Basic mathematical skills and accuracy with money handling
- Basic knowledge of Point of Sale systems
- Conflict‑management skills, analytical thinking, and high emotional intelligence
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment
Required
- Minimum 21 years of age
- Certifications to serve alcohol as dictated by the State and BWW policy
Preferred
- Prior experience working as a server or in customer‑service roles, ideally in a high‑volume, full‑service restaurant