Server - AVA Cary Rooftop Bar

Xfinity Live!; Cary (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Training provided

Fun work environment

Job summary

AVA is a rooftop venue seeking energetic hospitality professionals to join our service team. As a Server, you will greet guests, take beverage and food orders, and deliver cocktails and menu items with a smile to ensure guest satisfaction.

You will work in a dynamic, fast-paced setting, leveraging knowledge of liquor brands and menu items while communicating clearly with guests and kitchen staff. Prior serving experience and English fluency are preferred; availability includes nights and

Qualifications

• At least 1 year of serving in a fast paced food and beverage venue.
• Knowledge of liquor brands, beer, wine, and garnishments.
• Must speak fluent English.
• Alcohol awareness certification or food handler/card as required by local regulations.
• Reading/writing abilities for taking orders and paperwork.
• Basic math for handling cash and payments.
• May require nights, weekends and holidays.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items; upsell where appropriate.
• Communicate effectively with guests, bartenders, and kitchen staff.
• Monitor alcohol service and ensure age checks are performed.
• Complete side work and accurately account for sales/payments.
• Coordinate with team to ensure smooth service.

Skills

Customer service

Communication

English proficiency

Cash handling

Teamwork

Food & beverage knowledge

Alcohol awareness

Tools

POS system

Job description

Description

AVA is a rooftop destination for those seeking an escape from the everyday hustle and bustle. An outdoor roof deck oasis featuring classic craft cocktails and Mediterranean-inspired small plates perfect for sharing. AVA is seeking fun and motivated hospitality professionals. Enjoy a fun work environment, discounts to our venues and events, and thorough training.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.