Server Assistant, The Merchant Room

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision, 401K

Paid Time Off

Employee Cafeteria

Discounted travel & spa services

Tuition reimbursement

Diversity & inclusion

Job summary

Naples Beach Club, a Four Seasons Resort, seeks a friendly, professional server to join our award-winning food & beverage team. You will help deliver superior guest experiences in a luxury coastal setting, working closely with servers and bartenders to anticipate guests’ needs.

This full-time role requires standing long hours, ability to lift up to 50 lbs, and fluency in English. We offer competitive wages, medical benefits, 401(k) with employer match, paid time off, and a cafeteria on site.

Qualifications

• Experience in fast-paced Food & Beverage service, high-end restaurant experience preferred.
• Ability to multitask and communicate with servers and bar team.
• Strong customer service orientation and professional demeanor.
• Position requires standing for long hours and physical ability to lift up to 50 lbs.

Responsibilities

• Assist Servers by providing water, bread service, coffee and tea throughout the meal to guests.
• Complete opening and closing side work as assigned and have all tables set according to standard.
• Clear tables efficiently and reset them for the specific number of guests.
• Always ensure a clean, neat, and organized work area.
• Be present and ensure professional, courteous guest service with eye contact and a smile.
• And More!

Skills

Customer service

Multitasking

Communication skills

English fluency

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

What You Will Do

• Assist Servers by providing water, bread service, coffee and tea throughout the meal to guests. Replacing silverware when necessary, clearing dirty dishes and anticipating guests’ needs, and communicating with team members before requests are made.
• Complete opening and closing side work as assigned and have all tables set according to standard. Set and maintain stations, breakdown any buffets, displays and check stations during service or as needed.
• Clear tables efficiently and quietly between guests and reset them for the specific number of guests.
• Always ensure a clean, neat, and organized work area.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.
• And More!

What You Bring

• Previous experience in a fast-paced Food and Beverage environment or related work experience required with high end restaurant experience preferred.
• A strong ability to multitask and be in constant communication with the server/bar team to understand their needs.
• This role has direct contact with guests and as such, good communication skills are a necessity.
• The ideal candidate will have a confident, outgoing personality and a can-do approach to any request.
• Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

What We Offer

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

• Competitive wages and a comprehensive benefits package
• Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
• Paid Time Off plans start on the day of hire.
• Employee Cafeteria available for meals.
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Tuition reimbursement
• An opportunity to be a part of a cohesive team in an inclusive work environment.
• Wellbeing and mental health initiatives and focused company.
• Embracement and promotion of diversity in our workplace.

Schedule & Hours

• This is a full-time position.
• A successful candidate will have a flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Naples Beach Club, Four Seasons Resort, visit us:

• https://www.fourseasons.com/naplesbeachclub/
• We Are Four Seasons Video
• https://careers.fourseasons.com/
• https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs
• https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply.