Server Assistant - InterContinental Boston

InterContinental Hotels Group; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a prestigious luxury hotel as a Server Assistant, playing a key role in delivering exceptional dining experiences. Contribute by maintaining impeccable service standards, assisting in food and beverage service, and ensuring a refined ambiance for guests. This is an excellent opportunity to thrive in an elegant hospitality environment.

Benefits

Medical, dental, vision, life, and disability insurance

Matching 401(k) plan

Paid vacation and holidays

Complimentary dry cleaning and staff meals

Hotel discounts worldwide

Qualifications

• Prior experience in a fine dining or luxury hospitality setting preferred.
• Strong attention to detail and a collaborative mindset.
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Reset and maintain tables with speed and precision.
• Assist servers with the delivery of food and beverages.
• Ensure dining spaces remain clean and organized.

Skills

Attention to detail

Teamwork

Verbal communication

Job description

Hotel: Boston (BOSHA), 510 Atlantic Avenue, 02210

Do You See Yourself as a Server Assistant?

Begin Your Next Chapter at InterContinental Boston — Where Every Detail Creates a Lasting Impression.

At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, care, and spirit to the canvas. Whether you're drawn to the rhythm of fine dining or the joy of creating seamless guest experiences, we invite you to be part of something exceptional. We’re looking for individuals who take pride in precision, celebrate service, and thrive in a refined, collaborative environment.

For over 70 years, the InterContinental brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental Boston continues that tradition. Proudly rated Forbes Recommended, AAA Four Diamond, and named one of the Best Hotels in the World by Condé Nast Traveler, our hotel is a beacon of luxury on Boston’s historic waterfront.

We offer 424 beautifully appointed guestrooms, stunning skyline and harbor views, a full-service spa and wellness club, premier event space, and a variety of globally inspired dining experiences. We invite passionate professionals to help us write the next chapter in our legacy of excellence.

Position Overview

As a Server Assistant, you play an essential supporting role in our Food & Beverage operation. You are the unseen elegance behind every polished table setting, the extra pair of hands that ensures service flows effortlessly, and a key contributor to the refined ambiance our guests expect. With poise and presence, you’ll help create memorable, elevated dining experiences—while upholding the highest service standards.

Key Responsibilities

• Reset and maintain tables with speed, grace, and precision between seatings
• Assist servers with timely delivery of food and beverages to guest tables
• Ensure dining spaces remain pristine, including floors, chairs, windows, and surfaces
• Stock and replenish service stations with napkins, silverware, condiments, and other essentials
• Support the flow of service by filling water glasses and serving non-alcoholic beverages
• Maintain organization and sanitation standards in back-of-house service areas
• Transport and separate used china, glassware, and flatware for cleaning
• Participate in daily briefings and service training to uphold Forbes-level service standards
• Collaborate with the culinary, bar, and stewarding teams to ensure smooth service delivery
• Perform additional duties as assigned by leadership to support dining operations

Ideal Candidate Profile

Required Skills & Experience

• Prior experience in a fine dining or luxury hospitality setting is strongly preferred
• Strong attention to detail and a collaborative, service-focused mindset
• Fluent in English; additional languages are a plus
• Ability to lift and carry up to 50 lbs, and stand or walk for extended periods
• Comfortable bending, kneeling, and handling hot or heavy trays
• Availability to work evenings, weekends, and holidays based on business needs

Physical Requirements

• Frequent standing and walking in high-paced environments
• Repetitive lifting, bending, stooping, and carrying
• Manual handling of glassware, plates, linens, and trays
• Strong verbal communication and listening skills
• Poised and polished under pressure in both guest-facing and team-facing roles

What We Offer

At InterContinental Boston, we understand that our team members are the foundation of our legacy. That’s why we offer a competitive compensation and benefits package designed for your success and well-being:

• Hourly Rate: $21.10
• Medical, dental, vision, life, and disability insurance
• Matching 401(k) plan
• Paid vacation, holidays, and wellness days
• Complimentary dry cleaning and staff meals
• IHG Employee Room Benefit Program with worldwide hotel discounts
• Access to exclusive perks and discounts
• A polished, inclusive, and growth-focused workplace
• Most importantly — the Room to Be Yourself and Grow with Purpose

Ready to Support Something Exceptional?

We invite you to bring your dedication, charm, and teamwork to one of Boston’s most prestigious hospitality environments. Join us in delivering excellence—one table at a time.

IHG is proud to be an Equal Opportunity Employer.
We celebrate diversity and believe that hospitality begins with humanity. Candidates of all backgrounds, beliefs, and identities are welcome.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.