Server Assistant

The Fairmont Hotel; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking hospitality leader where your story unfolds daily! This role emphasizes friendly guest interactions and maintaining high operational standards. You'll be part of a dynamic team dedicated to delivering exceptional service while ensuring a clean and organized environment. If you're ready to embrace challenges and contribute to a diverse workplace, this opportunity is perfect for you. Experience the excitement of the hospitality industry and grow with us as we redefine the guest experience together.

Qualifications

• Full availability for various shifts is required.
• Ability to lift and move heavy objects frequently.
• Must convey information clearly and maintain organization.

Responsibilities

• Provide friendly service to guests and maintain high standards.
• Set up dining tables and prepare beverages as needed.
• Clear tables efficiently and complete cleaning duties.

Skills

Customer Service

Communication

Organization

Ability to Work Under Pressure

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit careers.accor.com.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Set up all tables in the dining room for appropriate shift.
• Prepare iced tea, coffee, espresso, juice, hot chocolate.
• Stock necessary equipment, including linen, china, glasses, cutlery, and supplies to maintain proper meal period table settings.
• Maintain proper settings on tables during course of shift.
• Clear tables quickly and efficiently upon completion of courses.
• Complete cleaning duties utilizing corporate SOP checklist. (dusting, sweeping, wiping, polishing, etc.)

Qualifications

• Mix of morning, day, and evening shifts.
• Full availability required for this role, for any shifts as needed.
• Long hours sometimes may be required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be able to maintain a level of organization and cleanliness.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Copley Plaza is proud to be an Equal Opportunity Employer.