Server Assistant in Ascent Lounge

fourseasons; Jackson (WY); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted ski passes

Free ski storage

Job summary

Four Seasons Jackson Hole is seeking a hospitality professional to greet guests, assist servers, and support service in a fast-paced luxury setting. You will help with menu questions, table setup, and ensuring a flawless dining experience while upholding Four Seasons standards.

The role requires confident guest interaction, flexibility to work varied shifts, and legal work authorization in the United States. Join a team dedicated to exceptional guest experiences and a world-class culture.

Qualifications

• Strong customer service and guest relations skills.
• Ability to work afternoons, weekends and holidays.
• Legal work authorization in the United States.

Responsibilities

• Greet guests and provide water and intro service.
• Assist servers with all aspects of service.
• Answer questions regarding menu and other offerings, in the absence of a server.
• Clear, clean and set up tables, chairs, linens, glassware and silverware.
• Clearly communicate with servers, other restaurant staff and management about service details.
• Move tables and chairs as needed.
• Learn and perform Four Seasons standards and the Sequence of Service.

Skills

Fluent English

Guest service

Interpersonal skills

Flexibility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace.

It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities

• Greeting guests and providing water and intro service
• Assist Restaurant Servers with all aspects of service.
• Answer questions regarding menu and other offering, including specials, in the immediate absence of a server
• Clear, clean and set-up tables, chairs, linens, glassware and silverware.
• Clearly communicate with servers, other restaurant employees and supervisors/managementregarding regular service, special requests, service issues, and any other important information.
• Move tables and chairs throughout the restaurant as needed.
• The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required.
• Deliver food and provide eloquent food descriptions in a synchronized manner.
• Utilize the resort's computer system ringing up sales, printing checks, closing checks and completing closing readings.
• Anticipate the needs of guest's and co-workers instantaneously
• Stocking items for restaurant and cleaning on an as need basis

Preferred Qualifications

• The ideal candidate will have a confident outgoing personality and a can-do approach to any request.
• Candidates must have excellent personal presentation and interpersonal skills.
• Flexible schedule with the ability to work all shifts, weekends and holidays.
• Fluent English
• experience inafast-pacedhigh-endrestaurant.
• Ability to push, pull or lift up to 50lbs.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Afficiative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf