The Handle Bar General Manager

Four Seasons Hotels Limited; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted ski passes

Free ski storage

Job summary

Four Seasons Hotels Limited in Jackson Hole seeks an experienced Food & Beverage leader to supervise restaurants and lounges, train staff, and ensure exceptional service. You will collaborate with the F&B Director and Executive Chef to craft menus and wine lists, while driving promotions and revenue growth in a luxury setting.

Ideal candidates bring 2–3 years in F&B leadership, a hotel/restaurant management degree, familiarity with MICROS/OpenTable, and the ability to work a flexible schedule,

Qualifications

• Flex schedule including early mornings, evenings, weekends and holidays.
• Experience with MICROS, OpenTable and labor management systems.
• College degree in hotel/restaurant management or equivalent.
• 2–3 years leadership experience in F&B.
• Knowledge of Four Seasons standards, policies and SOPs.
• Able to push/pull up to 50 lbs.
• Able to stand for up to 8 hours.
• Must have legal work authorization in the United States.

Responsibilities

• Select, train, evaluate, lead, motivate, coach and discipline restaurant teams to meet standards.
• Handle guest concerns and special requests for groups and individuals.
• Collaborate with F&B Director and Executive Chef on menu design and wine list.
• Conduct pre-shift briefings to communicate expectations.
• Drive innovative promotions to increase revenue and profitability.
• Meet revenue targets and participate in marketing plan implementation.
• Be visible in operations and recognize staff while handling guest issues.
• Describe food quality and preparation methods, include wine knowledge.

Skills

Leadership

Guest relations

Operations management

Revenue growth

Staff training

MICROS

OpenTable

Microsoft Office

Payroll systems

Education

College degree in hotel/restaurant management

Experience in F&B leadership

Tools

MICROS

OpenTable

Labor management software

Payroll systems

Microsoft Office

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel's restaurants and lounges to ensure that established cultural and core standards are met.
• Handle complaints, concerns or special requests for guests, clients, and group contacts.
• Work closely with the F&B Director, and Executive Chef to design menu and wine list while ensuring excellent product quality at a fair price.
• Perform pre-shifts to ensure for outlet to communicate important service announcements or expectations.
• Be the driving force behind innovative promotions and offers to increase revenue/profit.
• Achieve revenue and profit targets, participate in drafting and implementation of the marketing plan, drive up selling program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and new patrons.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for our fine dining operations, while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

Preferred Qualifications

• Must be willing to work a flexible schedule. This will include early mornings, evenings, weekends and holidays.
• Ability tooperatecomputer equipment and other food & beverage computer systems, including MICROS, Microsoft Office,OpenTableand labor management and payroll systems
• College degree preferably specializing in hotel/restaurant management or equivalentexperience is required.
• Two to three years previous experience in food & beverage leadership positions.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Ability to push, pull and loft up to 50 lbs.
• Ability to be on feet up to 8 hours.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity,affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal