Server Assistant: Elevate Guest Service & Team Support

Coury Hospitality; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

Coury Hospitality is seeking a Server Assistant to support servers and hosts, manage water service, and ensure timely table clearing and resetting while maintaining sanitation and organization across all dining room stations.

The role requires attentiveness, professional appearance, and teamwork to deliver a smooth guest experience in a fast-paced dining environment. Previous restaurant service experience is preferred.

Qualifications

• Ability to think and communicate clearly in high pressure situations.
• Ability to move quickly and gracefully throughout the dining room.
• Growing knowledge of the restaurant’s menu, ingredients and cooking techniques.
• Knowledge of all glassware types.
• Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
• Knowledgeable of basic sanitation.
• Knowledgeable of computer operations and ordering procedures.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.

Responsibilities

• Assists Servers and Hosts in properly serving food and beverages when requested.
• Responsible for water service and maintenance of water levels throughout the meal.
• Clears, cleans and resets tables with service wares in keeping with company and proper sanitation standards to ensure they are ready for the next guest.
• Responsible for crumbing tables, as directed by the Server.
• Transports dirty tableware from the dining room to the dish drop area and sorts accordingly.
• Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Wipes down booths and chairs. Moves tables and chairs and clean floors as necessary.
• Folds napkins, polishes silver, and replenishes condiments. Maintains an organized and fully stocked side-stand within each shift.
• Ensures the dining room, waiting and service area are clean, stocked and visually appealing.
• Responds immediately and graciously to guest service issues and reports the situation to the appropriate Server or Manager on Duty.
• Maintains an acceptable appearance for station and surrounding area.
• Responsible for special cleaning projects i.e., dusting, polishing, scrubbing walls, as determined by weekly needs.
• Additional tasks and responsibilities may be assigned at the discretion of the Manager.
• Maintains communication and teamwork with all co-workers and supervisors.
• Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.

Skills

Communication

Mobility

Menu knowledge

Punctuality

Sanitation knowledge

POS/Computer operations

Guest service

Tools

POS system

Job description

Coury Hospitality is seeking a Server Assistant to support servers and hosts, manage water service, and ensure timely table clearing and resetting while maintaining sanitation and organization across all dining room stations.

The role requires attentiveness, professional appearance, and teamwork to deliver a smooth guest experience in a fast-paced dining environment. Previous restaurant service experience is preferred.