Server Assistant: Elevate Guest Experience & Service

Yardbird Dallas; Dallas (TX); On-site; USD 12,000 - 19,000; Full time

Job summary

Yardbird Dallas is seeking a server assistant to join a team rooted in Southern hospitality and award-winning dining. You will support the servers, ensure guest needs are met, and help maintain a smooth service flow in a high-energy setting.

As a valued team member, you’ll handle water service, table resets, and continuous communication with the front of house. The role requires passion for guest service, reliability, and the ability to work flexible hours including weekends and holidays.

Qualifications

• High school diploma or equivalent.
• At least 2 years’ experience in a high-volume, upscale dining environment.
• At least 1 year of hospitality sales and management experience.

Responsibilities

• Always maintain a professional attitude and courteous demeanor.
• Maintain service stations and perform assigned side work duties before, during and after the shift.
• Follow proper service procedures.
• Maintain communication with other team members and front door staff.
• Practice table maintenance with the guidance of the server throughout the dining experience in the most unobtrusive manner.
• Rely on body language, facial expressions, eye contact, and non-verbal cues rather than verbal interruptions to determine the level of guest satisfaction.
• Always practice full hands in full hands out.
• Assist your neighboring teammates with service.
• Ensure that tables are reset within two minutes of your guests’ departure.
• Bus each course according to Restaurant Service Standards Reference.
• Complete any tasks as directed by management, including adjusting to changing duties and assignments as needed to support the team and restaurant.

Skills

Critical thinking

Decision making

Tact under pressure

Flexible hours

Initiative

Policies & standards

Lift up to 50 lbs

Equipment maintenance

Guest inquiries

Professional appearance

English communication

Education

High school diploma or equivalent

Job description

Yardbird Dallas is seeking a server assistant to join a team rooted in Southern hospitality and award-winning dining. You will support the servers, ensure guest needs are met, and help maintain a smooth service flow in a high-energy setting.

As a valued team member, you’ll handle water service, table resets, and continuous communication with the front of house. The role requires passion for guest service, reliability, and the ability to work flexible hours including weekends and holidays.