Server Assistant

Harri; Washington (District of Columbia); On-site; USD 18,000 - 25,000; Full time

Job summary

Yardbird is seeking server assistants to join a fast-paced hospitality team. You will support servers, handle guest needs with warmth, and help maintain smooth service flow throughout shifts.

Ideal candidates bring a solid work ethic, excellent communication, and the ability to lift and move items as required. Join us to contribute to a legendary dining experience rooted in Southern hospitality.

Qualifications

• Excellent critical thinking and decision-making skills.
• Ability to work flexible hours including weekends and holidays.
• Able to lift up to 50 pounds repeatedly.
• Effective communication in English, both written and spoken.
• Strong interpersonal skills to deliver exemplary guest service.

Responsibilities

• Maintain professional attitude and courteous demeanor.
• Keep service stations tidy and perform side work as assigned.
• Follow proper service procedures and assist servers as needed.
• Communicate with team members and front-of-house staff.
• Assist with table maintenance and guest satisfaction through non-verbal cues.
• Support neighboring teammates and reset tables promptly after guest departure.
• Complete tasks as directed by management and adapt to changing duties.

Skills

Critical thinking

Tact under pressure

Flexibility

English communication

Interpersonal skills

Professional appearance

Guest service mindset

Education

High school diploma or equivalent

Job description

SUNDAY AVAILABILITY REQUIRED

Deeply rooted in Southern hospitality,Yardbirdstands as an iconic establishment celebrated by both James Beard and Bon Appétit. Cherished family recipes and genuine warmth are infused into every bite. From its inception in the vibrant heart of Miami Beach, Yardbird has captivated guests with its unapologetically indulgent cuisine and award-winning bourbon selections. Join our team and be part of a legacy that combines culinary excellence with heartfelt hospitality.

Job Description

Server assistants must move quickly and efficiently, and maintain constant communication with the server on the status of each table. The server assistant needs to assist the server by ensuring that every guest’s needs and special requests are met. He/she is the backbone of the service team, making sure that the basics of service are met, from water service to resetting the table.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Ability to take initiative and exhibit flexibility
• Working knowledge of and comply with all departmental policies, service procedures, and standards
• Ability to lift up to 50 pounds repeatedly through service
• Working knowledge of correct maintenance and use of equipment
• Working knowledge of all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Have interpersonal skills to deal effectively with all business contacts and provide exemplary guest service
• Professional appearance and demeanor
• Able to effectively communicate in English, in both written and oral forms

Responsibilities

• Always maintain a professional attitude and courteous demeanor
• Maintain service stations and perform assigned side work duties before, during and after the shift
• Follow proper service procedures
• Maintain communication with other team members and front door staff
• Practice table maintenance with the guidance of the server throughout the dining experience in the most unobtrusive manner
• Rely on body language, facial expressions, eye contact, and non-verbal cues rather than verbal interruptions to determine the level of guest satisfaction
• Always practice full hands in full hands out
• Assist your neighboring teammates with service
• Ensure that tables are reset within two minutes of your guests’ departure
• Bus each course according to Restaurant Service Standards Reference
• Complete any tasks as directed by management, including adjusting to changing duties and assignments as needed to support the team and restaurant

Work Conditions

• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk

Preferred

• At least 2 years’ experience in a high-volume, upscale dining environment
• At least 1 year of hospitality sales and management experience
• High school diploma or equivalent

EOE

Compensation: Minimum Wage