Server Assistant

Wegmans Food Markets; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Server Assistant, where your role is crucial in delivering exceptional service. You'll support the front of house team, ensuring seamless communication between the kitchen and servers, and help create a memorable dining experience for guests. This position offers a vibrant atmosphere, competitive pay, and a variety of benefits, including paid time off and flexible scheduling to meet your personal needs. Experience a family-like culture that values respect and empowerment, making it an ideal place to thrive in your career.

Benefits

Paid Time Off (PTO)

Higher Premium Pay for Overtime

Health Care Benefits

Retirement Plan with 401(k) Match

Generous Scholarship Program

Employee Wellness Programs

Exclusive Discounts

Flexible Scheduling

Qualifications

• Experience in restaurant service or similar industry.
• Knowledge of food and beverage products.

Responsibilities

• Assist servers to ensure guest needs are met promptly.
• Maintain cleanliness and organization in dining areas.
• Deliver dishes with attention to food integrity.

Skills

Customer Service

Restaurant Service Experience

Food and Beverage Knowledge

Education

High School Diploma

Job description

Note: This is a tipped position. Pay is the NYC minimum for tipped employees ($11/hr. plus $5.50/hr. tip credit, when applicable) plus tips.

As a server assistant at Next Door by Wegmans, you will play a vital role in delivering exceptional service by supporting the front of house team. You’ll ensure seamless communication between the kitchen and servers, helping deliver orders promptly while maintaining food quality. By assisting servers and expediters, you’ll help create a flawless dining experience, ensuring every guest leaves with a reason to return.

What will I do?

• Prepare things necessary to seamlessly serve our guests including but not limited to polishing glassware and silverware, restocking items, and preparing water for servers
• Assist server team as necessary to ensure guest needs are being met while ensuring servers can focus their time on interacting with guests
• Deliver dishes to the guests' tables with a sensitivity to time and an understanding of the importance of maintaining the integrity of the food
• Ensure a positive guest experience by maintaining tables and serving guests in an attentive, courteous and efficient manner with the aim of maintaining a positive and energetic atmosphere at every table and providing a reason to return
• Prepare the dining room and bars for service with exceptional attention to detail; ensure all areas are clean, organized and well-stocked
• Maintain a high level of awareness of the work being done by the front and back of house teams to provide proactive assistance
• Execute in-depth cleaning and sanitation of restaurant facility; follow opening, closing and side work checklists and complete tasks in a timely manner
• Study menu changes and attend beverage classes whenever possible to continue to grow food and beverage knowledge
• Learn about special events and general restaurant operations to provide support and perform additional tasks as needed

Required Qualifications

• Experience working in restaurant service or other industry experience
• Enthusiasm for and knowledge of relevant products and services

Preferred Qualifications

• Customer service experience in the hospitality industry

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

• Paid time off (PTO) to help you balance your personal and work life
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
• Health care benefits that provide a high level of coverage at a low cost to you
• Retirement plan with both a profit-sharing and 401(k) match
• A generous scholarship program to help employees meet their educational goals
• LiveWell Employee & Family program to support your emotional, work-life and financial wellness
• Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
• And more!

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

About the company

Wegmans Food Markets, Inc., is a privately held American supermarket chain; it is headquartered in Gates, New York. As of September 2020, Wegmans has 103 stores in the mid-Atlantic and Northeastern regions.