Server Assistant

Regis Corporation; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Server Assistant to enhance guest experiences at their restaurants. This role is pivotal in ensuring that every guest enjoys exceptional service and satisfaction. You will be responsible for inspecting food quality, delivering orders promptly, and providing friendly interactions with customers. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and multitasking abilities. If you are passionate about hospitality and eager to contribute to a dynamic team, this opportunity is perfect for you.

Qualifications

• Strong customer service skills and the ability to work well in a team.
• Ability to maintain professionalism and communicate clearly.

Responsibilities

• Ensure food quality and timely delivery to guests.
• Provide friendly and attentive customer service.
• Maintain a neat and organized front-of-house environment.

Skills

Customer Service Skills

Team Communication

Ability to multi-task

Ability to communicate clearly

Professionalism

Job description

Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities to exceed customer expectations and offer assistance accordingly.

Essential Functions:

1. Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests.
2. Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests.
3. Menu Knowledge.
4. Greets guests when approaching the table and matches food items with the correct guests.
5. Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs.
6. Friendly & Attentive Customer Service.
7. Service Speed.
8. Maintain a neat, organized front-of-house environment.
9. Completes all opening, running, and closing duties as assigned.

Qualifications:

1. Team Player.
2. Team Communication.
3. Performs assigned tasks.
4. Continuous development of food & beverage product knowledge.
5. Customer Service Skills.
6. Ability to maintain professionalism at all times.
7. Ability to communicate clearly.
8. Ability to work well with others.
9. Ability to multi-task.

General Physical Demands for the Position:

Servers Assistants will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.