Server Assistant

Regis Corporation; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Server Assistant to enhance guest experiences. In this role, you will provide exceptional customer service, ensuring that every guest feels valued and satisfied. Your responsibilities will include serving as a food quality inspector, delivering meals promptly, and maintaining a clean and organized dining environment. This position requires a friendly demeanor, the ability to multitask, and a commitment to teamwork. Join a dynamic team where your contributions will directly impact customer satisfaction and the overall success of the restaurant.

Qualifications

• Strong customer service skills and ability to communicate clearly.
• Team player with the ability to perform assigned tasks efficiently.

Responsibilities

• Serve as food quality inspector and deliver food items promptly.
• Maintain a neat and organized front-of-house environment.

Skills

Customer Service Skills

Team Communication

Ability to Multi-task

Professionalism

Job description

Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities to exceed customer expectations and offer assistance accordingly.

Essential Functions:

• Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests.
• Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests.
• Menu Knowledge.
• Greets guests when approaching the table and matches food items with the correct guests.
• Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs.
• Friendly & Attentive Customer Service.
• Service Speed.
• Maintain a neat, organized front-of-house environment.
• Completes all opening, running, and closing duties as assigned.

Qualifications:

• Team Player.
• Team Communication.
• Performs assigned tasks.
• Continuous development of food & beverage product knowledge.
• Customer Service Skills.
• Ability to maintain professionalism at all times.
• Ability to communicate clearly.
• Ability to work well with others.
• Ability to multi-task.

General Physical Demands for the Position:

Servers Assistants will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.