Server Assistant

The Bartolotta Restaurants; Town of Hartland (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a respected and forward-thinking culinary brand as a Server Assistant. This role is essential to ensuring an exceptional dining experience for guests by supporting the front-of-house team. You will assist with food and beverage delivery, maintain cleanliness, and facilitate communication between the kitchen and service team. This dynamic position offers the chance to work in a fast-paced environment where your contributions are valued. If you have a passion for hospitality and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Ability to work in a fast-paced environment and handle multiple tasks.
• Pleasant personality and commitment to sanitation and food safety.

Responsibilities

• Assist servers with food and beverage delivery for an exceptional dining experience.
• Maintain cleanliness and organization of the dining area and assist with trash removal.
• Support team members and management as needed.

Skills

Organizational Skills

Multi-tasking Skills

Sanitation Practices

Customer Service Skills

Job description

Description

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee.

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business.

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family.

JOB PURPOSE:

The Server Assistant plays a critical role in supporting the front-of-house team to ensure an exceptional dining experience for all guests. This position assists servers with the timely and efficient delivery of food and beverages, maintains cleanliness and organization of the dining area, and helps facilitate smooth communication between the kitchen and service team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Remove plates, glassware, silverware, linens, and other trash from tables once guests are finished.
• Remove any extra place settings at the table or supply additional settings as needed.
• Assist guests with condiments, extra napkins, additional silverware, etc.
• Assist with the removal of trash and garbage from building to dumpster area.
• Assist with cleaning side stations, floors, furniture and restrooms.
• Check chairs and booths for crumbs, excess food and garbage, and wipe clean.
• Check under table and surrounding floor area and sweep up any crumbs or litter if necessary.
• Maintain a clean work environment by always picking up litter on the floor, side stations and restrooms.
• Assist the dishwasher with sorting of dirty plateware, glassware and silverware at dish pit area.
• Practice sanitary and safe food handling at all times.
• Complete assigned daily and weekly cleaning projects.
• Assist other team members and management as needed.

All Other Duties as Assigned

REQUIRED SKILLS/ABILITIES:

• Good organizational and multi-tasking skills.
• Works routinely with ware washing and cleaning chemicals.
• Perform all cleaning and sanitation functions required.
• Able to work at a rapid pace for an extended period of time.
• Adhere to all sanitation policy and guidelines as it pertains to handling of food and personal hygiene.
• Pleasant and accommodating personality with continuous and outgoing demeanor.

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for long periods of time.
• Walking and standing on the kitchen tiling with potentially slick surfaces and wet floors.
• Light/moderate lifting is required between 25 - 50 pounds.
• Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.

AVAILABILITY REQUIREMENTS:

• Full-time applicants must have the minimum of 4 days of availability.
• Weekend availability required (If applying for part-time, must have 1 of 3 weekend days available (Fri, Sat, Sun)).
• Seasonal hires must have the ability to commit to a minimum of 3 months.

ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.