Server Assistant

fourseasons; Austin (TX); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Healthcare benefits

Room nights at Four Seasons hotels

Employee meals

Dry cleaning of uniforms

Parking in downtown Austin

Transit discounts

Premium bedding

Gym membership

Paid holidays

401k match

Parental leave

Growth opportunities

Job summary

Four Seasons Hotel Austin is seeking a Server Assistant to join our dynamic Food & Beverage Team. The role supports the Service Team in delivering an exceptional dining experience, bussing tables, and resetting them to maintain a polished restaurant. We value teamwork and a guest‑first mindset.

The position requires US work authorization, basic knowledge of dining service, and a friendly, professional attitude. Shifts include mornings, evenings, weekends, and holidays to cover our 24/7 operation.

Qualifications

• MICROS knowledge preferred.
• Prior Food & Beverage experience preferred.
• General knowledge of food and drink menu.
• TABC & Food Handlers Certifications required.
• Work authorization in the United States required.

Responsibilities

• Assist the Food Server to provide an enjoyable dining experience; exceed guest expectations.
• Bussers clear tables and reset them neatly.

Skills

MICROS knowledge

F&B experience

Menu knowledge

Education

TABC & Food Handlers Certifications

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake, the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award‑winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest‑standing luxury hotels. Guests come for our legendary service and well‑appointed accommodations and then return for our exciting seasonal activations and ever‑evolving food and beverage offerings.

About the role

Four Seasons Hotel Austin is seeking a Server Assistant to join our dynamic Food & Beverage Team. The ideal candidate will have excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

What you will do

The Server Assistant assists the Food Server in providing an enjoyable dining experience exceeding the guest’s expectations. Bussers clear tables and reset them neatly.

What you bring

• Knowledge of MICROS preferred
• Previous Food & Beverage experience preferred
• General knowledge of food and drink menu
• TABC & Food Handlers Certifications required
• Work authorization in the United States

What we offer:

COMPLIMENTARY

• FREE Medical, Dental and Vision Insurance after 30 days!!!
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options
• Four Seasons beds and bedding
• Gold’s Gym membership

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Server Assistants to be flexible in working mornings, evenings, weekends and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affiantative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal