Server Assist - Red Orchid

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Free uniforms

Uniform cleaning

Tuition reimbursement

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Paid time off

Wellness programs

Job summary

Mystic Lake Casino Hotel is seeking a Server Assist for Red Orchid to support our dining room team. You will help deliver courses, maintain tables, and ensure a seamless guest experience.

Join us to provide attentive service, work closely with the Server, and enjoy benefits including weekly pay, free uniforms, and health benefits.

Qualifications

• 1+ year guest experience in a restaurant.
• Commitment to delivering exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to work nights and weekends.

Responsibilities

• Delivers food and beverages with attention to timing, accuracy, presentation, and proper service standards.
• Assists with course progression, including clearing, resetting, and preparing the table for the next course.
• Maintains awareness of the dining room and assigned tables, anticipating guest needs and communicating with the Server.
• Verifies food presentation and communicates any concerns, missing items, or special requests before food is presented to the guest.
• Provides water and beverage service and assists with other guest requests.
• Maintains impeccable table presentation, service areas, and surrounding floor throughout service.
• Keeps service stations fully stocked and organized and completes assigned side work to support the operation.
• Assists with other service responsibilities as needed to maintain a seamless guest experience.

Skills

Communication skills

Interpersonal skills

Team collaboration

Guest service

Job description

Come join Mystic Lake Casino at our new restaurant concept, Red Orchid! As a Server Assist, you will work alongside our Restaurant Server to deliver attentive, polished, and seamless service. This role supports the execution of each course and anticipates guest needs through precise food and beverage service, table maintenance, and communication with the team. Enjoy weekly pay, free uniforms, and health benefits.

Job Duties

• Delivers food and beverages with attention to timing, accuracy, presentation, and proper service standards.
• Assists with course progression, including clearing, resetting, and preparing the table for the next course.
• Maintains awareness of the dining room and assigned tables, anticipating guest needs and communicating with the Server
• Verifies food presentation and communicates any concerns, missing items, or special requests before food is presented to the guest.
• Provides water and beverage service and assists with other guest requests.
• Maintains impeccable table presentation, service areas, and surrounding floor throughout service.
• Keeps service stations fully stocked and organized and completes assigned side work to support the operation.
• Assists with other service responsibilities as needed to maintain a seamless guest experience.

Job Requirements

• 1+ year of guest experience in a restaurant environment.
• Commitment to delivering exceptional guest service and experience.
• Exceptional communication and interpersonal skills.
• Desire to work in a collaborative team environment.
• Ability to work nights and weekends

Outstanding Benefits & Awesome Perks

• Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise.
• Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.