Server

Cherry Valley Hotel; Woburn, Northern (MA, KY); Hybrid; USD 20,664,000 - 34,440,000; Full time

Job summary

Cherry Valley Hotel in Massachusetts is seeking a Restaurant Server to be at the heart of our guest experience, delivering welcoming atmosphere and exceptional service. You will be a friendly face, take orders, upsell offerings, and ensure accuracy when handling cash.

A high school diploma or equivalent is preferred; ServSafe or TIPs certification required. You must be able to stand for long periods, lift up to 50 pounds occasionally, and thrive in a fast-paced environment while maintaining

Qualifications

• High school education or equivalent preferred.
• ServSafe or Tips certification required.
• Ability to stand for long periods and perform physical duties (lift up to 50 lbs).
• Fluency in English and ability to work in stressful, high-pressure environments.

Responsibilities

• Be a Friendly Face by greeting guests and keeping the area clean.
• Act as Host and Server by taking orders, upselling, and offering recommendations.
• Know the food and beverage offerings to provide accurate information and prompt service.
• Follow safety and security policies and procedures at all times.

Skills

Customer service

Hospitality

Attention to detail

Multitasking

Cash handling

Education

High school diploma or equivalent

ServSafe or TIPs certification

Tools

POS systems

Job description

As a Restaurant Server you'll be at the heart of our guest experience, ensuring every guest enjoys a welcoming atmosphere and exceptional service. Your passions for service and attention to detail will leave a lasting impression, making each guest's visit memorable. You thrive in a fast-paced environment and have a natural flair for hospitality. As the Restaurant Server you will:

• Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties – floors, tables, buffet as well as sidework duties. - are also part of your role.
• Be a Host as well as a Server – pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile – and maybe even a weather forecast or a local attraction suggestion – is all part of the job.
• Be a Food Professional – understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful dining experience for the guest; handle cash/credit accurately and timely.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

A high school education or equivalent preferred and at least one year of progressive experience in food & beverage required as is a ServSafe or Tips certification. Physical requirements include the ability to work long hours, as needed. Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations, and must possess the ability to multi-task on a regular basis.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.