Server

Gulph Creek Hotels; Wilmington (DE); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Holiday pay

Marriott discounts

Job summary

Residence Inn Wilmington, DE is seeking a guest-oriented Server to join our team and provide exceptional service to guests in our brand-new hotel.

Gulph Creek Hotels (Wayne, PA) values hospitality, teamwork, and growth, offering competitive pay, benefits, and opportunities for advancement.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.
• Availability to work nights, weekends, and/or holidays required.

Responsibilities

• Greet all guests (internal and external) in a friendly, professional manner.
• Provide exceptional guest service and respond to requests promptly.
• Strong knowledge of the restaurant menu and drink selection.
• Take guest orders, enter them into the PMS system, and deliver within a timely manner.
• Provide attentive and pro-active service to all guests.
• Process payment and issue proper change when applicable.
• Ensure accurate reporting and processing of all checks and receipts.
• Complete side-work and cleaning duties in accordance with company and brand standards.
• Follow all safety and operational standards.
• Maintain a high level of professional appearance in accordance with brand standards and consistent attendance.
• Keep work areas clean and organized.
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions.
• Perform additional duties as assigned.

Skills

Strong communication

Interpersonal skills

English proficiency

Education

High School Diploma

Tools

-

Job description

Now Hiring: Sever!

We are seeking a guest-oriented individual to join our team as a Server at beer garden located at our brand-new Residence Inn in Wilmington, DE!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth.

Why Work With Us?

• Competitive Pay
• Marriott Discounts
• Health Benefits
• Paid Time Off/ Vacation Time
• Holiday Pay

Key Responsibilities

• Greet all guests (internal and external) in a friendly, professional manner
• Provide exceptional guest service and respond to requests promptly
• Strong knowledge of the restaurant menu and drink selection
• Take guest orders, enter them into the PMS system, and deliver within a timely manner
• Provide attentive and pro-active service to all guests
• Process payment and issue proper change when applicable
• Ensure accurate reporting and processing of all checks and receipts
• Complete side-work and cleaning duties in accordance with company and brand standards
• Follow all safety and operational standards
• Maintain a high level of professional appearance in accordance with brand standards and consistent attendance
• Keep work areas clean and organized
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions
• Perform additional duties as assigned

Qualifications

• High School Diploma or equivalent required
• Previous customer service experience preferred
• Availability to work nights, weekends, and/or holidays required

Skills & Abilities

• Strong communication and interpersonal skills
• Ability to read, write, and speak English effectively
• Basic math skills (addition, subtraction, percentages, etc.)
• Ability to multitask and stay organized in a fast-paced environment

Physical Requirements

• Regularly stand, walk, and use hands for extended periods
• Frequently reach with hands and arms
• Occasionally bend, kneel, or crouch
• Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to use various cleaning equipment
• Must have close and distance vision, color vision, and focus ability