We are seeking a guest-oriented and detail-focused individual to join our team as a Housekeeper at the Residence Inn located in King of Prussia, PA!
This property is managed by Gulph Creek Hotels in Wayne, PA. Join a company that values hospitality, teamwork, and growth.
Why Work With Us?
- Competitive Pay
- Paid Time Off/Vacation Time
- Holiday Pay
Key Responsibilities
Greet all guests and team members in a friendly and professional manner
Provide exceptional guest service and respond to guest requests promptly and courteously
- Clean and maintain assigned guest rooms and suites according to established hotel standards
- Make beds, change linens, and replace towels and other guestroom supplies as needed
- Dust, vacuum, sweep, and mop floors in guest rooms and assigned areas
- Clean and sanitize bathrooms, including tubs/showers, toilets, sinks, mirrors, and fixtures
- Replenish guestroom amenities, toiletries, linens, and supplies
- Empty trash and ensure all guest rooms are clean, organized, and free of debris
- Inspect guest rooms to ensure cleanliness and proper presentation before they are released for guest occupancy
- Report maintenance issues, damages, missing items, or safety concerns to the appropriate department promptly
- Maintain cleanliness and order in housekeeping closets, supply areas, hallways, and other assigned areas
- Transport clean and soiled linens to and from designated areas efficiently and safely
- Assist with laundry duties and linen handling as needed
- Safely operate vacuums, mops, cleaning equipment, and other housekeeping tools
- Use cleaning chemicals and supplies according to manufacturer instructions and company safety standards
- Respond to guest requests for additional towels, amenities, or other items in a timely and courteous manner
- Maintain the cleanliness and presentation of public areas as assigned
- Communicate effectively with team members and other departments, including Front Desk, Maintenance, and Management
- Follow all safety, sanitation, and operational standards
- Maintain a high level of professional appearance and consistent attendance
- Keep work areas, housekeeping carts, and supply areas clean and organized
- Adhere to all company policies and procedures and consistently exemplify company values in all interactions
- Perform additional duties as assigned
Qualifications
- High School Diploma or equivalent preferred
- Previous housekeeping, hotel, hospitality, or customer service experience preferred
- Ability to work independently and as part of a team
- Strong attention to detail and commitment to cleanliness
- Ability to work efficiently in a fast-paced environment
Skills & Abilities
- Strong communication and interpersonal skills
- Ability to read, write, and speak English effectively
- Basic math skills, including addition, subtraction, and percentages
- Ability to multitask, prioritize assignments, and stay organized
- Ability to follow written and verbal instructions
- Strong attention to detail and ability to maintain consistent cleanliness standards
- Ability to interact professionally and courteously with guests and coworkers
Physical Requirements
- Regularly stand, walk, and use hands for extended periods
- Frequently reach with hands and arms
- Frequently bend, kneel, stoop, crouch, and reach while cleaning guest rooms and bathrooms
- Ability to push and pull housekeeping carts and cleaning equipment
- Ability to lift, carry, push, and pull cleaning supplies, linens, and other materials
- Exerting up to 75 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to use various cleaning equipment and housekeeping tools
- Must have close and distance vision, color vision, and focus ability
- Ability to work safely with cleaning chemicals and housekeeping equipment
- Ability to perform repetitive physical tasks throughout the workday